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N.C. Department of Information Technology · 21 hours ago

Benefits Manager

Wake County, NC

Full-time

Hybrid

Mid, Senior Level

$63K/yr - $101K/yr

4+ years exp

The N.C. Department of Information Technology is seeking a Benefits Manager to join the NC State Highway Patrol's Personnel Unit. This role is crucial in developing, managing, and overseeing employee benefits programs to enhance employee satisfaction and well-being.

Information Technology & Services

Work & Life Balance

No H1B

Responsibilities

Serves as subject matter expert on state-administered benefit programs and works collaboratively with HR, payroll, vendors and internal stakeholders to ensure effective delivery of benefits and services

Collaborates with senior leadership to ensure that benefits offerings align with the organization’s strategic goals

Analyze benefits data, benchmark against market trends, and make recommendations for program improvements or additions to attract and retain top talent

Serves as the primary point of contact for employees, addressing questions, resolving issues, and offering guidance on benefits options

Lead annual open enrollment activities , including coordination, employee communications and system updates

Maintain relationships with vendors and benefits providers. Compliance is another key aspect of the Benefits Manager’s role

Ensure compliance with applicable federal and state laws, policies, and regulations (e.g., ERISA, ACA, COBRA, HIPPA, FMLA, state statues, and OSHR policies)

Assists with creating a supportive work environment by delivering benefits that meet the needs of employees and the business, fostering engagement, productivity, and loyalty

Qualification

Employee benefits administrationCompliance with employment lawsHRIS systems experienceAnalytical skillsCollaboration with stakeholdersCommunicationProblem-solving skills