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Herself Health · 2 days ago

Primary Care Medical Receptionist

Saint Paul, MN

Full-time

Onsite

New Grad, Entry Level

$24/hr - $24/hr

Herself Health is dedicated to transforming primary care for women aged 60 and above. They are seeking a Medical Receptionist who will engage with members and the care team to ensure an effective and positive member experience, facilitating care and managing patient interactions.

Health CareMedicalPersonal HealthPrimary and Urgent CareWomen's

Responsibilities

Engages onsite and/or telephonically with members, family and providers to help facilitate care

Identifies relevant Herself-Health and community resources and facilitates program, network, and community referrals

Works to get past medical History and referrals when appropriate

Collaborates with member and the interdisciplinary care team to develop a comprehensive plan of care to identify key strategic interventions to address member's medical, behavioral and/or social determinant of health needs

Engage members when they enter the clinic to ensure they have a memorable patient experience

Qualification

Medical receptionist experienceElectronic medical recordsPatient medical records managementBasic computer skillsMedical terminologyClerical dutiesPeople person

Required

Previous medical receptionist experience

Accurately and professionally handling all front desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and screening calls

Maintaining patient medical records in accordance with our policy

Assisting with patient appointments, including preparation, form completion and loading, check-in/out, and follow-up actions

Completing electronic medical records

Providing assistance to front office team members by performing clerical duties, including patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls, etc