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Community Bankshares, Inc. · 4 days ago

Senior Loan Operations Specialist

LaGrange, GA

Full-time

Hybrid

Senior Level

$60K/yr - $72K/yr

5+ years exp

Community Bank & Trust West Georgia is a trusted financial institution dedicated to serving individuals, families and businesses across West Georgia and nationwide. The Senior Loan Operations Specialist is responsible for servicing the Bank’s loan portfolio, providing guidance to the Loan Operations Team, and ensuring efficient, accurate, and compliant processing of various loan products.

BankingConsultingFinanceFinancial Services

Responsibilities

Provide day-to-day guidance and support to the Loan Operations team to ensure consistent, efficient, and accurate processing

Assist in ensuring all loan processing, servicing, and reporting activities comply with applicable regulatory requirements, internal policies, and procedures

Monitor operational workflows to identify inefficiencies, risks, or control gaps and recommend or implement process improvements

Review and resolve complex loan servicing issues, escalations, and exceptions in a timely and professional manner

Support internal and external customers by responding to inquiries, resolving concerns, and ensuring high service standards are maintained

Collaborate with department managers, officers, and subsidiary partners to maintain effective communication and coordinated workflows

Assist with loan reporting, reconciliations, and data accuracy to support management, audit, and regulatory needs

Participate in audits, examinations, and internal reviews by providing documentation, explanations, and corrective actions as required

Serve as a subject matter resource for loan operations processes, systems, and regulatory requirements

Support training, knowledge sharing, and cross-functional collaboration within the Loan Operations team

Promote strong internal controls, operational consistency, and continuous improvement across loan operations functions

Complete all assigned mandatory and regulatory training within required time frames

Maintain a work area that ensures the safety and confidentiality of all customer records and transactions

Understand and comply with Bank Secrecy Act and Anti-Money Laundering Policies and Procedures as appropriate

Confidently embody the values of CBT

Represent Community Bankshares Inc and/or its subsidiaries in the community and at community events as appropriate

Perform all other duties as assigned

Qualification

Loan processing knowledgeRegulatory complianceLeadershipMicrosoft Office SuiteProblem-solvingInterpersonal skillsAttention to detailCritical thinking

Required

Strong leadership, team management and interpersonal skills

Excellent communication (written and verbal) and problem-solving skills

In-depth knowledge of loan processing and servicing functions

Strong critical thinking and attention to detail

Work independently to organize and prioritize tasks, manage time to meet deadlines, analyze requests, understand issues and develop appropriate solutions

Understand and apply statutory and regulatory compliance matters as appropriate for your position

Proficiently utilize a computer and the software applicable to this position

Minimum of 5 years in servicing environment

Demonstrated excellence in working with peer teams across organizations

Proficiency in using Microsoft Office Suite and banking software programs and platforms