Soni ยท 22 hours ago
Order Entry/Customer Service Clerk
Soni Resources is partnering with a client near Eatontown, NJ, in the search for an Order Entry/Customer Service Clerk. This role owns order entry, shipping documentation, and driver coordination while ensuring accuracy, timeliness, and clear communication.
Recruiting
Responsibilities
Receive and process customer orders accurately, ensuring timely entry into internal systems
Create and manage Bills of Lading (BOLs) and other shipping documentation
Communicate daily with warehouse, production, and sales teams to coordinate order fulfillment and shipment schedules
Serve as the primary point of contact for truck drivers, receiving drivers on-site and pivoting as needed to address schedule changes, documentation issues, or loading requirements
Coordinate outbound shipments, including international product arriving from overseas
Maintain accurate data entry, logs, and tracking reports using Microsoft Excel and other MS Office tools
Monitor shipping status and proactively resolve issues or delays
Own the order entry and shipping process from receipt through delivery, ensuring accuracy and accountability
Support inventory management for external and third-party warehouses
Assist with tracking inbound international shipments and inventory reconciliation
Take on expanded operational responsibilities as the role evolves
Qualification
Required
Experience with order entry and shipping processes, including BOL creation
Strong understanding of shipping documentation and logistics workflows
Proficiency in Microsoft Office Suite, particularly Outlook (email communication) and Excel (data entry, logs, and reporting)
Strong communication skills with the ability to work effectively across warehouse, production, sales, and transportation teams
Ability to manage multiple priorities and pivot quickly in a fast-paced environment
Self-motivated, detail-oriented, and eager to take ownership of processes
Hungry to learn and advance, with interest in growing into broader inventory and operations responsibilities