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Terrain · 1 week ago

Event Sales Manager | Terrain Events | Wayland

Wayland, MA

Full-time

Onsite

Mid Level

Terrain is expanding with a new venue location just outside of Boston and is seeking a passionate Event Sales Manager. This role involves managing event inquiries, engaging clients, and implementing sales strategies to exceed targets while fostering strong customer relationships.

E-CommerceReal EstateRetail

Responsibilities

Uphold the service standards of Menus & Venues and Terrain Events to provide friendly and responsive service to create an exceptional experience for all our clients at venue

Manage Event Inquiries: Monitor event platforms and general inboxes to ensure prompt response to event inquiries, maintaining a high level of customer service. Creates detail-oriented contracts for all events including weddings, social, and corporate events

Client Engagement: Conduct venue tours with prospective clients, calendar management, demand, and which includes some weekends and evenings

Sales Strategy: Organize and follow a sales strategy to effectively reach and exceed sales targets and budget. Candidate has a strong ability to close the sale and speak thoughtfully on our product, story, and team. Communicates monthly, quarterly, and yearly sales goals and articulates plans of action to exceed budgets

Business Growth: Identify opportunities for improvements and business growth within the venue, contributing to strategic planning and implementation. Fosters a community connection by seeking out new partnerships, contacts, and companies that would benefit from our services

Customer Relationships: Build and maintain strong customer relationships before and after transitioning to the Operations Team, fostering positive connections during all interactions of the sale

Collaboration: Work closely with all management teams including the culinary and operations team to understand the benefits and limitations of the venue, maximizes sales throughout all seasons with support and team collaboration with timely correspondence

Client Communication: Provide clear and prompt communication with guests throughout the sales experience, ensuring satisfaction and clarity. Creates detail-oriented contracts and utilizes other materials to support in the pipeline of the sale

Lead Conversion: Strategizes independently and with other sales managers on how to turn leads into tours using effective communication, follow-ups, and other initiatives to close the sale successfully