Missouri University of Science and Technology · 19 hours ago
FINANCIAL SERVICES COUNSELOR #00096095
Rolla, MO
Full-time
Onsite
Entry, Mid Level
$18.87/hr - $20/hr
2+ years expMissouri University of Science and Technology is a leading research university, and they are seeking a Financial Services Counselor to provide support to students and families regarding financial aid and billing. This role involves advising on financial aid eligibility, assisting with billing inquiries, and representing the office at outreach events to promote financial literacy.
EducationHigher EducationUniversities
No H1B
Responsibilities
Advise students and families on financial aid eligibility, application procedures, award packages, and related policies
Assist with student billing inquiries, explain charges, and present payment plans and financial resources
Ensure compliance with federal, state, and institutional regulations in the review and processing of aid applications
Represent the office at campus and community events, including orientations, financial aid nights, and information sessions
Lead or support presentations and workshops focused on financial literacy, FAFSA completion, and billing topics
All Financial Services Counselors will rotate throughout the week to cover phone, email and walk-in traffic
This position serves as the first point of contact for students, families, and campus partners at the front desk
Respond to inquiries via phone, email, and in person with accuracy, professionalism, and empathy
Triage questions and direct more complex issues to the appropriate staff when needed
Perform related duties as assigned
Collaborate with other campus departments to promote student access and success
Qualification
Required
A Bachelor's degree or an equivalent combination of education and experience
At least 2 years of experience from which comparable knowledge and skills can be acquired
Ability to advise students and families on financial aid eligibility, application procedures, award packages, and related policies
Ability to assist with student billing inquiries, explain charges, and present payment plans and financial resources
Ensure compliance with federal, state, and institutional regulations in the review and processing of aid applications
Ability to represent the office at campus and community events, including orientations, financial aid nights, and information sessions
Ability to lead or support presentations and workshops focused on financial literacy, FAFSA completion, and billing topics
Ability to cover phone, email and walk-in traffic at the front desk
Ability to respond to inquiries via phone, email, and in person with accuracy, professionalism, and empathy
Ability to triage questions and direct more complex issues to the appropriate staff when needed
Ability to perform related duties as assigned
Ability to collaborate with other campus departments to promote student access and success
Availability to work Monday-Friday, 8:00am-4:30pm; includes weekend and evening work- up to 10 weekends and 10 evening hour events a year
Authorization to work in the United States
Benefits
Medical, dental and vision plans
Retirement
Paid time off
Short- and long-term disability
Paid parental leave
Paid caregiver leave
Educational fee discounts for all four UM System campuses
Company
Missouri University of Science and Technology
A public institution located in Rolla, Missouri focused on engineering, computing, mathematics, and the sciences.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
National Renewable Energy Laboratory
2023-06-22Grant
Leadership Team
DongHyun (Bill) Kim
Assistant Professor
Recent News
Missouri Business Alert
2025-12-18
2025-10-04
Company data provided by crunchbase