Parts and Accessories Specialist jobs in United States
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OneWater Marine · 1 week ago

Parts and Accessories Specialist

OneWater Marine is seeking a Parts and Accessories Specialist to ensure customers have access to the correct parts and accessories for their boating needs. The role involves assisting customers with their buying decisions, finalizing transactions, and maintaining inventory accuracy.

Marine TechnologyRetailSales

Responsibilities

Assist customers in identifying the correct parts and accessories for their boats, ensuring they are informed about product features, compatibility and pricing. Provide an exceptional experience for all customers
Finalize transactions by properly closing each sale with accurate paperwork, including using suggestive selling of accessories that benefit the customer
Maintain inventory of parts and accessories to ensure accuracy, control shrinkage, and obsolescence. Manage product reordering to ensure customer needs are met
Maintain neat and orderly displays, with accessories and supplies well merchandised to present a professional appearance to help increase sales
Process customer orders accurately, track order status, and ensure timely delivery or pickup of products. Maintain accurate records of orders and sales
Resolve customer complaints and concerns in a professional and timely manner
Analyzes operations and finds ways to increase efficiency, sales and profitability of the parts department
Stay informed about products, industry trends, and innovations in marine parts and accessories
Support store in the execution of successful boat shows, store and off-site sales/customer events, including accessory sales as appropriate
Any other duties as assigned

Qualification

Marine parts knowledgeCustomer service skillsSales experienceBasic computer skillsCommunication skills

Required

High school diploma or equivalent; additional certifications or training in marine services is a plus
Knowledge of marine parts, accessories, and equipment
Excellent written and verbal communication skills
Excellent customer service skills with ability to resolve customer inquiries
Ability to achieve or exceed revenue and profit goals
Basic computer knowledge/ skills
Ability to work independently and as a team member

Preferred

Previous experience in parts sales, marine service, or a related field is preferred

Company

OneWater Marine

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Onewater Marine is dedicated to purchasing and operating top marine retail dealerships across North America.

Funding

Current Stage
Public Company
Total Funding
unknown
2020-02-07IPO
Company data provided by crunchbase