Principal/Senior Product Manager, Communications Platform jobs in United States
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CHG Healthcare · 2 weeks ago

Principal/Senior Product Manager, Communications Platform

CHG Healthcare is the largest physician staffing firm in America, connecting doctors with patients in need of care. They are seeking an experienced Senior Product Manager to support a high-visibility Communications Platform program, focusing on telephony replacement and modernization of communication tools across the organization.

Health CareInformation TechnologyMedicalRecruiting
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Refine and articulate the product vision, strategy, and multi-year roadmap for the Communications Platform
Lead product discovery, requirements, prioritization, and implementation for telephony replacement and foundational UCaaS capabilities
Conduct market and competitive research to guide long-term communication-platform decisions
Partner with engineering, design, IT Services, Data Platform, and business teams to deliver high-quality solutions on time. This is a technical role
Establish KPIs to measure platform success and adoption
Storytell and influence at the executive level, ensuring alignment and clarity across CHG
Support change management, tool rationalization planning, and enterprise adoption readiness
Serve as the primary point of contact for product questions related to the Communications Platform initiative

Qualification

Product managementUCaaS experienceData-informed decision-makingSaaS backgroundAtlassian products familiarityCustomer empathyExecutive-facing experienceStorytellingCollaboration skills

Required

Love of hands on building and delivering product, whatever level of work or hours it takes
Strong storytelling, communication, and executive-facing experience
Proven ability to build multi-year roadmaps with clear business rationale
Deep customer empathy; ability to translate ambiguity into opportunity and direction
Data-informed decision-making and partnership with analytics
Strong collaboration skills; excels in aligning diverse stakeholder groups
Demonstrated ability to deliver and maintain predictable momentum across a complex program
8+ years in product management leading large-scale, complex platform or communications-focused program

Preferred

Background in UCaaS, communications platforms, or related enterprise tools
SaaS background or experience in transformation environments
Familiarity with Atlassian products
Understanding of data privacy and communication-related compliance requirements

Benefits

401(k) retirement plan with company match
Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
Flexible work schedules - including work-from-home options available
Recognition programs with rewards including trips, cash, and paid time off
Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
Tailored training resources including free LinkedIn learning courses
Volunteer time off and employee-driven matching grants
Tuition reimbursement programs

Company

CHG Healthcare

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CHG Healthcare Services, Inc. provides healthcare staffing services to healthcare facilities in the United States. It offers permanent

H1B Sponsorship

CHG Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (8)
2022 (4)
2021 (7)
2020 (4)

Funding

Current Stage
Late Stage
Total Funding
unknown
2006-12-09Acquired
1998-01-01Series Unknown

Leadership Team

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Leslie Snavely
Chief Executive Officer
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Rob Millard
Chief Financial Officer
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Company data provided by crunchbase