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Nufarm · 7 hours ago

Regional IT Support Analyst

Alsip, IL

Full-time

Hybrid

Mid, Senior Level

$60K/yr - $75K/yr

5+ years exp

Nufarm is a dependable partner in agriculture, helping growers worldwide with their challenges. They are seeking a Regional IT Support Analyst to provide exceptional IT support and respond to system outages for end users across North America.

3D PrintingAgricultureChemicalConsumer GoodsManufacturing

No H1B

Responsibilities

Provide onsite and remote support for users across the NA region (USA, Canada, Mexico, Argentina & Brazil)

Respond to system outages, escalations, and service requests via Teams, email, phone, and web

Support workstation imaging, O365 applications, and phone provisioning

Maintain boardroom technology and assist with IT hardware inventory

Collaborate with vendors and third-party providers for equipment and infrastructure support

Deliver VIP support and manage physical IT infrastructure changes

Participate in service management meetings and regional IT planning

Qualification

IT hardware supportServiceNowOffice 365Operating systemsWorkstation imagingFollow-up skillsFortinet hardwareMobile device managementCommunicationDocumentation skills