Blue Cross NC · 15 hours ago
Sr. Business Operations Advisor (2)
United States
Full-time
Remote
Senior Level
$89K/yr - $143K/yr
5+ years expBlue Cross NC is a health care organization seeking two Sr. Business Operations Advisors with focuses on Digital Tooling & Marketing Intelligence and Process & Operational Enablement. The role involves leading analytics and reporting, process design, and partnering with leaders to develop strategic plans and deliver insightful reporting.
Financial ServicesHealth InsuranceInsurance
Responsibilities
Build and facilitate repeatable and company-focused strategic planning processes that include confirmation of continued relevance, progress evaluation and communication to affected stakeholders
Lead the coordination, planning and facilitation of various departmental/divisional events (i.e. Departmental Summits, All Hands Meetings, Leadership Planning Sessions, staff meetings) to make them more effective, purposeful and outcomes based
Manage the overall workforce plan and staffing models, taking into account multiple and interrelated initiatives to either increase or decrease headcount, each with their own set of success criteria/outcomes, budget, and duration. Responsible for tracking employee hires by budget & competency, per the Strategic Plan and other key inputs
May produce segment business plans and analysis under guidance from Segment Lead
Facilitate the adoption of standard operating procedures and processes for the department and assist with the communication and education of new SOPs outside of the department
Facilitate change management work to support business and process improvements and overall departmental/divisional effectiveness
Lead special projects for the department/division/segment as assigned. Possible duties could include:
Evaluation of potential opportunities and recommendations to reduce costs/improve efficiencies
Review and evaluation of best or next practice opportunities for potential adoption
Develop recommendations based on important industry literature and ensure leadership is briefed on current and emerging issues of importance to the organization
Serve as lead on engagements with external entities (i.e. consultants) and coordinate data gathering and research efforts based on the direction of leadership
Manage tracking of initiatives/projects for the department/division/segment and independently create presentations of initiative/project progress for varied audiences, which may include ILT and Senior Leadership
Consolidate and standardize data analysis and reporting for relevant business operations
Provide analysis and insights for proposed strategic initiatives by leveraging unique perspective on the end-to-end operations of the segment, department or division
Coordinate departmental/divisional budget analysis, provide input into and monitor budget forecasts and review progress against administrative cost reduction goals
Track and evaluate goal progress, including data collection and analysis of key performance metrics (KPIs)
Improve and strengthen business partnerships and stakeholder relationships for the department/division through focus on proactive communications, relationship building, and process improvements
Facilitate the completion of the Annual Report, CEO/Board reports, and other marketing/communication opportunities with a focus on partnering to deliver communications that are relevant and oriented to specific business partnerships both internal and external
Provide input and recommended strategy for leadership’s public speaking engagements and/or industry Board or committee meetings
Coordinate and manage vendor relationships as required by business operations’ needs
Qualification
Required
Bachelor's degree or advanced degree (where required)
5+ years of experience in related field
In lieu of degree, 7+ years of experience in related field
Preferred
Analytical and strategic mindset with the ability to translate data and insights into clear business recommendations
Digital tooling and reporting experience (Power BI, Tableau, dashboards, or similar platforms)
Process improvement and facilitation experience, including Lean, Six Sigma, or operating model design
Strong executive communication and stakeholder management skills
Experience driving adoption of new tools, processes, or ways of working
Benefits
Medical, dental, and vision coverage along with numerous health and wellness programs.
Parental leave and support plus adoption and surrogacy assistance.
Career development programs and tuition reimbursement for continued education.
401k match including an annual company contribution.
Company
Blue Cross NC
It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way.
5001-10000 employees
H1B Sponsorship
Blue Cross NC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (5)
2021 (13)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Tunde Sotunde
President and Chief Executive Officer
Caleb Davies
Medicaid Market CFO - Healthy Blue of NC Medicaid
Recent News
2026-01-06
Arkansas Business — Business News, Real Estate, Law, Construction
2025-10-31
Company data provided by crunchbase