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Rely Services® · 10 hours ago

Senior Sales Manager

Schaumburg, IL

Full-time

Onsite

Senior Level, Lead/Staff

$80K/yr - $100K/yr

8+ years exp

Rely Services is a leading Business Process Outsourcing (BPO) firm founded in 1997, serving clients across finance, healthcare, insurance, and public sector domains. We are seeking a high-impact Director of Sales – BPO to drive mid-market revenue growth through outbound sales, go-to-market (GTM) execution, and strategic account expansion.

ConsultingData ManagementFinancial ServicesManagement ConsultingOutsourcingSoftware

Hiring Manager

Eshwar .

Responsibilities

Own and drive outbound sales efforts targeting mid-market BPO clients through research-driven, multi-channel prospecting

Manage the full sales cycle for deals ranging from $500K to $5M, from initial outreach through contract closure

Deliver annual new-business revenue of $3–5M through new logo acquisition and account expansion

Develop and execute GTM strategies aligned with company growth objectives and target industries

Build, maintain, and expand relationships with key decision-makers across finance, healthcare, and insurance sectors

Prepare, manage, and submit RFPs, proposals, pricing models, and contract negotiations

Maintain accurate pipeline reporting and opportunity tracking within the CRM, following standardized sales processes

Collaborate closely with marketing and operations teams to align messaging, offerings, and customer feedback

Monitor competitive landscape and emerging BPO trends to inform sales strategy and positioning

Represent Rely Services at industry conferences, networking events, and client meetings as required

Mentor junior sales resources as the team scales, contributing to hiring and coaching efforts over time

Qualification

BPO experienceOutbound salesGTM strategyCRM proficiencyAnalytical mindsetMicrosoft OfficeCommunication skillsNegotiation skillsRelationship-building

Required

8–10 years of progressive experience in BPO, outsourcing, or services-based sales with a strong outbound focus

Proven track record of closing complex deals of $500K+ and consistently achieving $3–5M annual revenue targets

Hands-on experience selling BPO / call center / outsourcing services to mid-market clients

Bachelor's degree in Business, Marketing, Finance, or a related field; Master's degree preferred

Strong understanding of GTM strategy, pipeline management, and enterprise sales cycles

Exceptional communication, negotiation, and relationship-building skills

Analytical, metrics-driven mindset with strong decision-making capabilities

Proficiency in CRM platforms and Microsoft Office applications

Preferred

Master's degree

Company

Rely Services®

Rely Services® is a trusted global partner in Business Process Optimization (BPO), helping organizations turn complex, manual workflows into efficient, scalable operations.

Founded in 1997

Schaumburg, Illinois, USA

201-500 employees