DH Pace Company, Inc. · 7 hours ago
Service Supervisor
Colorado Springs CO
Full-time
Onsite
Mid, Senior Level
2+ years expDH Pace Company is a family-owned business and an industry leader in the distribution, installation, maintenance, and repair of door, docking, and security products. They are seeking a Service Supervisor to coordinate field employees and ensure customer satisfaction while managing performance and staff development.
Building MaterialConsulting
Responsibilities
Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations
Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development
Ensure workforce is efficiently managed to minimize negative labor variants
Determine staffing levels and ensure compliance with company hiring, counseling/discipline, and termination policies
Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment
Other responsibilities as assigned
Qualification
Required
Bachelor's degree, highly preferred and a minimum of 2-3 years of management and leadership experience. An equivalent combination of education and experience can be considered
Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
Proven ability to implement process improvements
Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
Ability to effectively communicate with the customer and represent the company in a professional manner
Possess an ability for technical applications and mechanical systems
Must possess a Valid Driver's License and good driving record
Benefits
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
Company
DH Pace Company, Inc.
The DH Pace Company, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rex Newcomer
President/CEO
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