This job has closed.

Synectics Inc. · 7 hours ago

Director of Operations

Framingham, MA

Full-time

Onsite

Director/Executive

Synectics Inc. is seeking a Director of Operations to oversee the execution and development of the organization's internal operational functions. This senior leader will collaborate with the senior leadership team to drive strategic growth and improve processes across departments.

ConsultingInformation TechnologyRecruitingStaffing Agency

Responsibilities

Oversee the supervision of the Administrative and Operations team. Assist with recruiting efforts for additional operations staff

Oversee IT-related aspects of the office and building, including security camera systems, FOB access systems, and newly implemented technology, ensuring all systems remain accurate and up to date

Manage developers and oversee coordination between internal platforms and external project management tools

Lead efforts to test and implement relevant software to improve client tracking, including CRM systems

Serve as point of contact for building management and tenants to support organizational operational needs

Oversee operational activities for all business ventures owned by the CEO

Work closely with the Founding Partner to ensure operational functions align with organizational goals

Build and execute uniform procedures and processes across the organization with senior leadership participation

Direct, plan, and organize day-to-day operations

Oversee all enterprises under the CEO's ownership in partnership with the CEO and CFO

Identify growth opportunities across all entities through strategic planning and market trend analysis

Collaborate with the CFO to ensure profitability, financial health, and operational discipline

Collaborate with the HR Director to support organizational change, innovation, employee engagement, and workplace culture

Partner with senior leadership to enhance client relations and business development

Oversee all non-legal functions, including technology, security, vendors, and operational administration

Create, implement, and maintain non-legal policies and procedures in collaboration with Human Resources

Build and develop a high-performing operations team through training and leadership

Maintain and refine technology infrastructure to maximize internal efficiency

Coordinate account setup, demonstrations, system access, and user support for internal platforms

Act as liaison between the organization and external vendors, including needs analysis and vendor recommendations

Manage relationships with contractors, vendors, and professional service providers

Take ownership of risk management and compliance

Oversee projects and tasks assigned to the Operations Team

Implement process improvements with approval from the Founding Partner

Perform other duties as assigned

Contribute to maintaining positive office morale

Act as an ambassador for the organization's mission, values, and standards of behavior

Qualification

Operational leadershipBusiness transformationStrategic planningIT setup proficiencyLeadership skillsCommunication skillsOrganizational skillsAttention to detailAdaptabilityCollaboration