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Human Interest · 11 hours ago

Contribution Trade Operations Associate

United States

Full-time

Remote

Entry Level

$20.67/hr - $21/hr

1+ years exp

Human Interest is a fintech company focused on providing accessible retirement benefits to employees of small and medium-sized businesses. The Contribution Trade Operations Associate will support day-to-day operations, ensuring accurate payroll processing and contributing to process improvements while collaborating with internal teams.

Employee BenefitsFinanceFinTechRetirementWealth Management

Responsibilities

Ensure that all data is reviewed for accuracy and discrepancies are identified and escalated, contributing to accurate and compliant customer accounts

Achieve consistent, timely processing of contributions, meeting deadlines and ensuring customers’ contributions are correctly applied without delays

Proactively identify discrepancies and correct errors, ensuring high-quality, consistent data for reporting and operational purposes

Support a smooth flow of information between teams to resolve customer inquiries quickly and contribute ideas to streamline workflows, improving overall operational efficiency

Gain proficiency in the company's operational processes, becoming a trusted point of contact for day-to-day support and offering insights on how to enhance these processes

Assist in the successful completion of key projects by contributing to tasks on time, supporting project leads, and ensuring high standards of quality in project deliverables

Qualification

Accounting experienceAttention to detailOrganizational skillsClear communicationResearch interestProcess improvementTime managementProblem-solving

Required

Strong attention to detail

Good organizational skills

Clear communication skills, both verbal and written

Ability to work efficiently in a fast-paced environment

Comfortable working both independently and as part of a team

Strong aptitude for working with numbers

Time management skills to prioritize tasks effectively

Basic problem-solving abilities

Interest in research and learning

Willingness to identify and suggest process improvements

Preferred

1-2 years of experience in Accounting or 401(k) Recordkeeping

Bachelor's Degree

Basic reconciliation skills

Benefits

A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees

Top-of-the-line health plans, as well as dental and vision insurance

Competitive time off and parental leave

Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness

Lyra: Enhanced Mental Health Support for Employees and dependents

Carrot: Fertility healthcare and family forming benefits

Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt

Monthly work-from-home stipend; quarterly lifestyle stipend

Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.