ECCO Select · 12 hours ago
Senior Project Manager SME
ECCO Select is a talent acquisition and consulting company specializing in people, process and technology solutions. The Senior Subject Matter Expert – Project Manager (SME-PM) will be responsible for driving the success of technology optimization initiatives, ensuring accurate capture and delivery of business process requirements.
Information ServicesInformation Technology
Responsibilities
Act as the principal liaison to business stakeholders for the purpose of understanding, capturing, and documenting business processes, information flows, and workflow requirements
Lead requirements gathering sessions and develop detailed documentation—such as use cases, user stories, process maps, acceptance criteria, and traceability matrices—that supports clarity and alignment for technical teams
Work closely with IT development teams to translate complex business needs into actionable, clear technical requirements
Collaborate with Agile/Scrum teams to support sprint planning, backlog grooming, prioritization, and track delivery of user stories and technical solutions
Develop and maintain comprehensive project plans, schedules, and RAID (Risks, Assumptions, Issues, and Dependencies) logs leveraging standard project management methodologies and tools
Maintain effective stakeholder management, including facilitating meetings, providing project updates, resolving conflicts, and ensuring issues are addressed in a timely manner
Prepare and maintain high-quality project documentation, such as project schedules, technical specifications, implementation guides, and user support materials
Support the full lifecycle management of both existing systems and new platform configurations—including enhancements, issue triage, and user support coordination
Leverage SQL, as needed, for data validation, troubleshooting, reporting, and verification of business and technical requirements
Utilize collaboration and reporting tools such as Microsoft Teams, Excel, PowerPoint, and Word to produce clear and concise executive communications and documentation
Qualification
Required
Minimum of 5 years of experience as a senior-level project manager leading complex, technology-driven initiatives within large organizations
Track record of excellence in requirements elicitation and documentation—including use cases, user stories, and process flows
Proven experience managing projects in Agile/Scrum settings and collaborating effectively with IT development teams
Proficiency in requirements management tools (such as JIRA and Azure DevOps) and established project management tools (such as Microsoft Project)
Ability to utilize SQL for fundamental data queries, data validation, troubleshooting, and requirements verification
Strong analytical thinking, tenacious problem-solving skills, and proven success managing multiple priorities across different stakeholder groups
Exceptional written and verbal communication skills, including the creation of clear, executive-ready communications and presentations
U.S. Citizenship is required for this position
Must be able to work onsite in Washington, D.C., and participate in a video interview during the selection process
Preferred
Bachelor's degree (BS/BA) in Information Systems, Computer Science, or a related discipline is highly preferred
Experience with enterprise platform support, configuration-driven solutions, and large-scale enterprise programs is highly desirable
Familiarity with documentation version control systems (such as Git or SharePoint) and a strong commitment to documentation governance and best practices