Convergint · 2 days ago
Service General Manager - Chantilly, VA
Chantilly, VA
Full-time
Onsite
Senior Level
5+ years expConvergint is looking for a full-time, enthusiastic Service Manager to join their amazing culture. The Service Manager will oversee the service business and operations activities, focusing on service sales and customer satisfaction goals while coaching the sales force and implementing operational strategies.
BiometricsHealth CarePhysical SecurityPublic SafetySecurity
Responsibilities
Overall management and leadership of the CTC’s service business and operations activities
Responsibilities may include service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals, and maximize service delivery to achieve customer satisfaction goals
Coaches, councils and trains the sales force to improve individual service selling skills
Develops and implements Operations strategies that improve service delivery and provide additional value to customers in a cost effective manner
Performs other duties and responsibilities as requested or required
Qualification
Required
Strong leadership and management skills selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways in which to act as a role model, guide, develop and mentor others within the Service Department
Broad based professional knowledge of: security hardware, alarm and video surveillance systems, electronic security issues and safeguards
Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access
Advanced team leadership, team building and facilitation skills
Education: College degree, trade school or equivalent experience
Minimum Experience: 5-7 years relevant field service
Preferred
Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare systems
Previous supervisory
Benefits
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
Company
Convergint
Convergint is a global systems integrator focused on delivering results for our customers through unparalleled service excellence.
10001+ employees
H1B Sponsorship
Convergint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (3)
Funding
Current Stage
Late StageTotal Funding
$66.7M2021-12-16Secondary Market
2018-08-27Series Unknown· $19.74M
2018-06-29Series Unknown· $46.96M
Leadership Team
Ann Fandozzi
Chief Executive Officer
Eric Jacobs
Chief Financial Officer
Recent News
2025-07-16
Company data provided by crunchbase