Insomnia Cookies · 6 days ago
Area Manager
Insomnia Cookies is aiming to become the most imaginative sweet indulgence brand globally, and they are seeking an Area Manager to drive performance for multiple stores in the DC/Baltimore market. The role involves focusing on sales growth, hiring and retention, customer service training, and strategic planning while developing diverse teams that understand their markets and customers.
BakeryFood and BeverageFood DeliveryFood ProcessingRestaurants
Responsibilities
Develop and execute regional support strategies that achieve each store’s financial, operational and customer-service goals, while thinking outside the box to address each store’s unique strengths and challenges
Provide expertise on customer service challenges, team staffing, store operations and company policies & procedures
Assist in effectively managing labor in conjunction with Director of Workforce Planning, regional support team and Store Operations Managers
Qualification
Required
Minimum of 2 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries
2+ years of leadership experience in a customer service-oriented role
An innate ability to build, hire and coach a diverse part-time hourly staff
In-depth knowledge of diverse business functions and principles (e.g. supply chain, P&L analysis, customer service, compliance, human resources)
Strong organizational, interpersonal and problem-solving skills
Preferred
Prior experience with baking/bakery equipment/commercial kitchen equipment, a plus!
Benefits
Medical, dental, vision & pet insurance plans
401K with contribution match
2 weeks paid vacation
Paid sick time off
2 Insomnia personal wellness days
Company laptop
Commuter reimbursement
Free cookies
Company
Insomnia Cookies
Insomnia Cookies is a bakery specializing in delivering warm, delicious cookies right to the doors of individuals and companies alike.
Funding
Current Stage
Late StageTotal Funding
$4.43MKey Investors
Verlinvest
2024-07-22Private Equity
2024-07-22Acquired
2020-12-10Series Unknown· $1.04M
Recent News
2025-11-25
2025-11-19
Company data provided by crunchbase