Datadog · 6 hours ago
Product Solutions Architect 3 - Synthetics
New York, New York, USA
Full-time
Hybrid
Senior Level
$152K/yr - $222K/yr
5+ years expDatadog is a global SaaS business focused on enabling digital transformation and cloud migration. The Product Solutions Architect for Synthetics will work closely with customers to ensure successful implementation and usage of Datadog's Synthetics Product, providing guidance and best practices while collaborating with various teams within the company.
AnalyticsCloud ComputingCloud Data ServicesCloud InfrastructureData ManagementDevOpsProductivity ToolsSaaS
Responsibilities
Serve as the Product Expert on Datadog Synthetics Product
Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization at scale
Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Support, Partners, and Customers
Capture repeat customer use cases and solutions and in turn publish Reference Architectures and Implementation Guides for Datadog prospect and customer consumption
Build world class training material, solutions briefs, blogs, and documentation to the wider Datadog field technical teams over the latest product features and capabilities
Collaborate with other teams at Datadog including Marketing, Sales, Community, Documentation, and Evangelism to ensure the success of the Synthetics Product amongst the Digital Experience product suite at Datadog
Exercise the products you represent by building small scale deployments and proofs of concepts to verify proposed solutions and reproduce customer environments
Qualification
Required
Strong experience of synthetics products
Ability to dive deep into our Codebase, SDKs, and GitHub processes
Experience with JSON and YAML configuration files, and Terraform for Infrastructure as Code in CI/CD workflows
A self-starter, tech-savvy professional, who is comfortable working with bleeding edge technology and processes, even if it hasn't been well defined
A deep learner and a Subject Matter Expert today that has built advocacy and knowledge across multiple teams with the knowledge you possess
Strong understanding of client-side, frontend, and backend application performance measurement, including synthetic testing strategies, performance indicators, and common failure modes
Fluent in understanding the observability market domain, competition, technological shifts, and customer needs, especially specific to synthetics
Constantly finding new and unique solutions to solve hard problems
Exceptional listening and consultative skills, for both internal and external audiences
Experienced working with customers in high pressure situations where the solution is sometimes not obvious
Able to sit up to 4 hours, traveling to and from client sites
Able to travel via auto, train, or air up to 40% of the time
Preferred
Successful track record with 5+ years experience working as an Architect or Consultant
In-depth knowledge or experience with leading Observability tools (Datadog, New Relic, AppDynamics, Dynatrace, etc.)
Experience using Datadog and/or other observability tools in an SRE or DevOps capacity
Experience with application performance tuning
Proven experience deploying observability in production environments at scale
Experience collaborating with open source projects and active engagement within associated communities
Experience educating customers on AI-enabled systems, including setting expectations around non-deterministic behavior, variability in outputs, and how to design reliable workflows and user experiences around these characteristics
Benefits
Generous and competitive benefits package
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Employee-focused best in class onboarding
Internal mentor and cross-departmental buddy program
Friendly and inclusive workplace culture
Healthcare
Dental
Parental planning
Mental health benefits
A 401(k) plan and match
Paid time off
Fitness reimbursements
A discounted employee stock purchase plan
Company
Datadog
Datadog is an observability and security platform that offers infrastructure, applications, software development, and monitoring services.
1001-5000 employees
H1B Sponsorship
Datadog has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (123)
2024 (66)
2023 (45)
2022 (53)
2021 (31)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.02BKey Investors
ICONIQ GrowthIndex VenturesOpenView
2024-12-09Post Ipo Debt· $870M
2020-05-28Post Ipo Debt
2019-09-19IPO
Leadership Team
Olivier Pomel
Co-founder, CEO
Alexis Le-Quoc
Co-founder & CTO
Recent News
The Motley Fool
2026-01-05
Company data provided by crunchbase