Customer Data Integrity Specialist jobs in United States
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Paraco · 5 hours ago

Customer Data Integrity Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$20.50/hr - $22/hr

Paraco is a company focused on maintaining customer data integrity, and they are seeking a Customer Data Integrity Specialist. This role is responsible for ensuring the accuracy of customer data throughout the account lifecycle, handling new account setups, terminations, and supporting data integrity projects across departments.

DeliveryEnergyRenewable Energy
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Diversity & Inclusion

Responsibilities

Review SAs (Service Agreements) submitted via Salesforce or Email for completeness and accuracy
Initiate and complete account setup within ADDs, Salesforce and other internal systems
Process paper RSAs with a high degree of accuracy, ensuring timely setup of new accounts
Communicate clearly and professionally with Sales and Operations teams to resolve missing or inaccurate RSA information
Collaborate with the Credit team on reinstatement of accounts previously closed for credit-related reasons
Ensure accuracy of existing account information by regularly updating records based on data received from other teams
Process account terminations, including:
Removing payment information
Updating or removing tank information, for customer owned equipment
Processing refund requests for closed accounts from OSR team or Inactive Account Cleanup Projects with credit balances
Maintain and update customer records to ensure data accuracy across all systems
Participate in cleanup and data integrity projects through internal audits
Manage acquisition accounts, including adding new accounts, updating existing information, and processing terminations
Work with Customer Service, Service, and other internal teams on projects involving legacy and acquisition account cleanup and data validation

Qualification

SalesforceData accuracyData-focused administrative roleAttention to detailAnalytical thinkingVerbal communicationWritten communicationOrganizational skillsCustomer-focusedAdaptability

Required

Proven experience in a data-focused administrative or operations support role
Proficiency working across multiple systems and platforms, especially Salesforce or similar CRMs
Exceptional attention to detail with a high level of accuracy in data entry and review
Strong verbal and written communication skills; ability to explain issues clearly and professionally
Comfortable working independently as well as collaboratively across departments

Preferred

Experience in utilities, HVAC, or service-related industries a plus

Company

Paraco

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At Paraco, our driving force is a commitment to delivering sustainable energy solutions to every homeowner and business we proudly serve.
dateFounded in 1968
location
Nyack, New York, USA
people-size201-500 employees
web-link
https://paracogas.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Joe Armentano
Chief Executive Officer
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🌏Christina Armentano
Executive Vice President & Chief Operating Officer
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Recent News

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Company data provided by crunchbase