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AGDATA, LP · 13 hours ago

Payment Operations Specialist (Local to Charlotte, NC office)

Charlotte, NC, US

Full-time

Onsite

Entry Level

1+ years exp

AGDATA, LP is a leading provider of data collection and management solutions for the agriculture and animal health industries. The Payment Operations Specialist will support and manage clients' payment processing, serving as a subject matter expert while ensuring efficient and accurate payment activities. This role involves analyzing payment data, communicating with clients, and working cross-functionally to enhance processes.

AgricultureAnalyticsMarketing

Responsibilities

Analyze payment data from clients and other sources

Communicate with AGDATA's clients related to payment activities and other inquiries regarding those payments

Work cross functionally with other teams and departments to enhance existing processes

Utilize attention to detail and adhere to structured processes during payment activities

Ensure that quality standards and deliverables are met on a daily basis

Become knowledgeable of ACH and Check processing best practices

Qualification

Payment processingCRM proficiencyMicrosoft OfficeAccount managementData analysisAttention to detailOrganizational skillsCommunication skillsTeam collaborationProblem-solving

Required

Strong timeline management skills

Excellent written and verbal communication skills

Be detail-oriented and highly organized

Ability to stay organized and precise in a fast-paced and multi-tasking environment

Ability to prioritize and to develop innovative solutions when problems arise

Ability to work well in a team environment

Proficient in Microsoft Office, including intermediate ability with Excel

Preferred

1-3 years of account management experience a plus

Knowledge of basic database relationships and terminology a plus

Benefits

Paid time off is available to you and we also have competitive holiday options available including the week between Christmas and New Year’s.

You are eligible for paid time off that you can use for volunteering purposes.

You can work from home and partner with your manager to flex your hours.

You have the option to choose from four medical, two dental and two vision plans to ensure your elections are the best fit for you and your family including your domestic partner and their child(ren).

You’ll have access to a Health Savings Account with employer contributions as well as Health and Dependent Care Flexible Spending Accounts.

You can plan for the near and long term with AGDATA’s 401(k) retirement savings plan with matching company contributions and our tuition reimbursement program.

You’ll also get to enjoy access to ancillary benefits, Employee Assistance Programs including virtual counseling sessions, Pet Insurance, Ergonomic Assessments, and other discount programs that will help you and your family stay on track physically, socially, emotionally, and financially.

You’ll have unparalleled visibility and communication with senior leadership across the organization.

Our Shout Out Program gives our associates the opportunity to give feedback at any time which will be shared and celebrated company-wide and may even be topped off with an award.

Our monthly in-person and virtual town halls led by our CEO and other Leaders guarantee everyone stays up-to-date.

AGDATA invests heavily in our associates' training and development.

Company

AGDATA, LP

We are the most trusted provider of data collection and management, marketing program management, and analytical solutions for our Crop and Animal Health industry clients.

Founded in 1985

Charlotte, North Carolina, USA

201-500 employees