Field Application Engineer jobs in United States
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Outsight · 18 hours ago

Field Application Engineer

positionDallas, TX
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Outsight is a company specializing in software solutions that utilize 3D LiDAR data to track the motion of people and vehicles. The Field Application Engineer will serve as the primary technical contact for deploying Spatial Intelligence solutions in public spaces and smart infrastructures, ensuring customer satisfaction and generating new sales opportunities.

Artificial Intelligence (AI)LogisticsPhysical SecurityPropTechRetail TechnologyService IndustrySmart CitiesTransportation
Hiring Manager
Benoit Margueritte
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Responsibilities

Serve as the primary technical contact for deploying our solutions in public spaces and smart infrastructures
Lead product installations and manage customer feedback, ensuring a seamless experience from start to finish
Analyze and resolve technical issues, contributing to product improvement
Ensure customer Satisfaction. Develop and deliver training materials that help customers get the most out of the company's products and services. Deliver onboarding training to new customers to help customers understand and adopt Outsight solutions
Generate new sales opportunities: Identify the right stakeholders in the existing customer portfolio, provide insights on customer needs and upcoming projects to the sales team. Help close deals by answering customer questions and addressing any concerns, delivering demo of Outsight solutions and attending to pre-sales customer meetings when requested
Collaborate with other teams: Work closely with other teams, such as sales, marketing, and product development. Provide valuable input on product features, marketing campaigns, and customer support initiatives, and in particular document Feature Requests (tagged as sales or delivery blockers)

Qualification

Linux systemsTechnical engagementProblem-solvingIT fundamentalsClient-facing supportProactiveClear communicationDetail-oriented

Required

Master's degree in Computer Science, Electrical, Industrial, Automotive, or Mechanical Engineering—or equivalent practical experience
Minimum 3 years in a similar role, demonstrating effective project ownership, client-facing support, and technical engagement
Proficient in Linux systems with the ability to independently deploy, configure, and troubleshoot software solutions in real-world environments
Strong problem-solving mindset and autonomous troubleshooting skills, especially in undocumented or fast-changing situations
Clear communicator with the ability to simplify and explain complex technical issues to both technical and non-technical stakeholders
Solid IT and networking fundamentals (e.g., routing, firewalls, TCP/IP)
Proactive, detail-oriented, and capable of thriving in a fast-paced, collaborative startup setting
Willing and able to travel for on-site deployments and client support

Company

Outsight

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Our Spatial AI solutions track and digitizes the motion of People and Vehicles using 3D LiDAR data, for Large Infrastructure Operators
dateFounded in 2019
location
Paris, Ile-de-France, FRA
people-size51-200 employees
web-link
https://www.outsight.ai

Funding

Current Stage
Growth Stage
Total Funding
$42.27M
Key Investors
Demeter Partners
2022-10-20Series B· $22M
2019-04-11Seed· $20.27M

Leadership Team

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Cedric Hutchings
Co-founder and CEO
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Recent News

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2025-07-21
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2025-04-26
Company data provided by crunchbase