Massage Envy ยท 3 days ago
Sales & Customer Service Associate
Massage Envy is committed to delivering excellent experiences and supporting career growth in wellness. The Sales & Customer Service Associate will provide outstanding customer service, promote the value of Total Body Care, and support clinic operations to help grow and retain a client base.
Health Wellness & Fitness
Responsibilities
Provide outstanding customer service and help everyone feel valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
Help grow and retain a client base both in-person and through phone/email outreach
Qualification
Required
Are critical thinkers with excellent math and computer skills and the ability to multitask
Have great people skills and can establish positive relationships with guests
Are supporters of total body care with a general knowledge of massage and skin care services
Preferred
Have previous retail or sales experience
Benefits
Employer-paid healthcare including medical, dental and vision plans for full-time employees
Paid time off for full-time employees
Employee referral bonus program
Employee Assistance Program
A flexible schedule for a better work/life balance
In-depth product and service training
A free massage, Concern-Focused Facial or stretch service each month for full-time employees, and once every even month for part-time employees
40% off PCA & Marini skin solutions products
10% off all other products
Company
Massage Envy
Massage Envy is a leading wellness franchise providing professional massage, skin care, and assisted stretch services nationwide.
Funding
Current Stage
Growth StageRecent News
The Arizona Republic
2023-10-24
2023-10-02
2023-09-01
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