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Boston Symphony Orchestra · 6 days ago

Senior HR Generalist – Benefits Lead

Boston, MA

Full-time

Onsite

Mid, Senior Level

$84K/yr - $103K/yr

5+ years exp

The Boston Symphony Orchestra (BSO) is one of the premier orchestras in the world, committed to delivering exceptional music and performances. They are seeking a highly skilled Senior Human Resources Generalist with expertise in benefits administration and compensation to join their HR team, focusing on enhancing employee experience and compliance with relevant laws.

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Hiring Manager

Karla Woodward

Responsibilities

Administer day-to-day employee benefits programs (medical, dental, vision, life insurance, COBRA, disability, workers compensation, retirement plans, wellness programs)

Lead annual open enrollment planning, execution, and communication. Partner closely with the benefits broker and the HRIS Specialist for a strong process and experience

Serve as primary point of contact for employees, players and retirees regarding benefits inquiries, vendor escalations, and issue resolution

Collaborate with the payroll team, brokers and vendors to ensure accurate plan configuration, contributions, billing, and compliance

Monitor benefits trends and provide recommendations to enhance competitiveness and cost-effectiveness

Support the design, implementation, and administration of compensation programs, including salary structures, annual merit cycles, incentive plans, and market pricing

Conduct job evaluations, analyze market data, and develop recommendations for salary adjustments

Assist in maintaining job descriptions and leveling frameworks

Partner with HR leadership to refine total rewards strategies that attract, motivate, and retain talent

Support the annual performance management cycle, including goal setting and year-end evaluations

Assist managers and employees with navigating performance tools, timelines, and best practices

Help collect, track, and report performance data to support compensation and talent decisions

Manage benefits administration specifically within Workday, ensuring accurate configuration and data integrity

Maintain confidential and compliant employee records related to compensation and benefits

Prepare compensation and benefits compliance reports and coordinate audits with Finance

Assist with new hire paperwork, benefits enrollment, and system access setup

Coordinate with cross-functional teams to promote an organized and consistent onboarding process

Ensure compliance with federal, state, and local employment regulations related to benefits, leave, and compensation

Manage leave of absence programs (FMLA, ADA, state-specific leave) in coordination with vendors or internal teams

Maintain accurate HRIS data for benefits and compensation components

Support internal auditing, reporting, and documentation to meet compliance and policy requirements

Provide guidance to employees and managers on policies, procedures, and best practices

Support employee offboarding processes and contribute to exit documentation and compliance

Participate in employee engagement initiatives and help foster a positive and inclusive workplace culture

Qualification

Benefits administrationCompensation managementHRIS systemsAdvanced ExcelBenefits regulations knowledgeAnalytical skillsCustomer service skillsMulti-taskingProfessional certificationCommunication skillsInterpersonal skillsProblem-solving skillsConfidentiality