Xponential Fitness · 1 month ago
Vice President of Technology Operations & Cybersecurity
Irvine, CA
Full-time
Onsite
Director/Executive
$220K/yr - $250K/yr
12+ years expXponential Fitness, LLC is a leading global franchisor of health and wellness brands. The Vice President of Technology Operations & Cybersecurity is responsible for defining and driving the enterprise-wide technology operations strategy, overseeing global infrastructure, IT service delivery, and operational excellence across various environments.
FitnessSportsWellness
Responsibilities
Develop and lead the enterprise IT operations strategy aligned with corporate priorities, digital transformation goals, and the CTO’s technology roadmap
Build, scale, and inspire a high-performing, multi-disciplinary IT organization spanning operations, infrastructure, cloud services, service desk, and systems administration
Establish clear performance expectations, operational KPIs, and accountability frameworks to drive excellence across all technology operations
Foster an executive-level culture of collaboration, operational rigor, continuous improvement, and cross-functional partnership
Provide executive oversight for the architecture, deployment, and lifecycle management of cloud platforms, networks, servers, storage, virtualization, and disaster recovery environments
Ensure enterprise systems meet standards for performance, resiliency, high availability, and security
Set strategic direction for modernization of cloud and on-prem environments, including cost optimization and scalability planning
Sponsor the adoption of advanced monitoring, observability, and automation technologies to support proactive operations
Oversee global IT service desks, incident response functions, operational support, and enterprise service management
Establish ITSM frameworks, SLAs, and performance dashboards to deliver consistent, high-quality service to corporate teams, brand leaders, and franchise operators
Drive operational maturity across incident, problem, change, and configuration management processes
Serve as executive escalation point for major incidents, ensuring rapid triage, stakeholder communication, and recovery
Oversee root cause analyses and formalize preventative controls that strengthen operational resilience
Champion enterprise readiness through ongoing improvement of incident response procedures
Own the governance and oversight of technology changes, ensuring alignment with business priorities and minimal disruption to operations
Develop enterprise-wide standards for documentation, communication, risk assessment, and post-implementation review
Ensure best-in-class IT service delivery to internal teams, franchise operators, and brand stakeholders
Continuously measure and optimize service models through data-driven insights, user feedback, and operational benchmarking
Evolve service portfolios and define forward-looking capabilities that support rapid business growth
Partner with cybersecurity and compliance teams to implement secure-by-design practices across all technology operations
Ensure adherence to regulatory, industry, and internal compliance requirements
Strengthen identity, access, and endpoint governance in alignment with enterprise security objectives
Drive enterprise-level reduction of Shadow IT risk through proactive governance and visibility programs
Own the IT operations budget, forecasting, and resource capacity planning
Optimize cost structure across cloud platforms, infrastructure, tools, and managed services
Lead vendor negotiations, strategic sourcing decisions, and performance management for key technology partners
Shape long-term IT operational strategies that align with Xponential’s franchising, brand expansion, and digital product roadmaps
Identify and champion opportunities for automation, process optimization, and emerging technology adoption
Advise the CTO and executive team on technology trends, operational risks, and transformation opportunities
Establish enterprise guardrails, governance frameworks, and monitoring systems that proactively detect and prevent unauthorized SaaS or technology adoption
Collaborate across cybersecurity, finance, procurement, and legal to align policy-driven governance with business agility
Lead organizational change initiatives, education programs, and technology intake workflows that channel innovation into compliant, secure solutions
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field
12–15+ years of progressive technology leadership experience, including oversight of enterprise infrastructure and IT operations
5+ years in senior/executive IT leadership (e.g., Sr. Director, VP, Head of IT Operations)
Demonstrated success leading large-scale technology operations and infrastructure modernizations in a distributed or multi-location environment
Extensive experience managing cloud platforms (AWS, Azure, or GCP), enterprise networks, and IT infrastructure at scale
Deep expertise in IT service management, incident response, and operational governance frameworks (e.g., ITIL)
Proven ability to influence, collaborate, and drive alignment across executive, technical, and cross-functional teams
Strong financial acumen with experience owning technology budgets and optimizing spend
Excellent communication, stakeholder management, and executive presentation skills
Demonstrated experience designing governance programs that detect and reduce Shadow IT
Familiarity with discovery technologies, CASBs, endpoint visibility platforms, and SaaS governance tools
Experience operating in matrixed organizations where cybersecurity, engineering, and infrastructure functions are jointly owned across multiple leaders
Preferred
advanced degree preferred
Relevant certifications (e.g., ITIL, CISSP, CISM, AWS/Azure architect) are a plus
Benefits
Comprehensive Medical, Dental and Vision benefits
Opportunities for additional bonuses
Cell Phone allowance
401k plan with 4% company match
Complimentary corporate memberships to XPLUS and XPASS
Discounts up to 30% on retail brand merchandise
On Campus Amenities: Reborn Coffee Shop, Hangar 24, Mini Putting Green, Basketball Court, Bird Sanctuary, Car Washing Services (M/W), Dry Cleaning Services
Company
Xponential Fitness
Xponential Fitness is a curator of leading brands across a variety of verticals in the boutique fitness & wellness space.
51-200 employees
H1B Sponsorship
Xponential Fitness has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$729.58M2025-12-08Post Ipo Debt· $550M
2023-02-07Post Ipo Secondary· $140.88M
2021-07-22IPO
Leadership Team
Bryan Arp
Chief Digital Officer
Recent News
Orange County Business Journal
2025-12-14
2025-12-08
MarketScreener
2025-11-24
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