T-Mobile · 1 day ago
Bilingual Retail Associate Specialist
Lake Wales, FL
Part-time
Onsite
New Grad, Entry Level
$14/hr - $14/hr
0+ years expT-Mobile is a leading wireless service provider, and they are seeking a Bilingual Retail Associate Specialist to represent their brand and meet customers' wireless needs. The role involves providing exceptional customer service, exceeding revenue goals, and participating in marketing efforts while assisting with various retail store functions.
InternetMobileTelecommunicationsWireless
Responsibilities
Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs
Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics
Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location
Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures
Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards
Complete accurate paperwork and transactions according to company policies and procedures
Share customer experience with the rest of your team, including Management
Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards
Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades
Build customers confidence by making their experience comfortable and simple while meeting their needs
Engage in service selling and right fitting the customer with the appropriate total technology solution
Assist in other tasks, duties, or projects as assigned by management
Qualification
Required
Minimum of 6 months experience in retail or another environment with a strong customer focus
Professional, energetic and positive attitude
Excellent written and verbal/interpersonal communications skills
Flexible scheduling availability
Completed High school diploma/GED
Must be able to stand for long periods of time (up to 9 hours) on the sales floor
Preferred
Bilingual preferred in certain locations
Benefits
401(k)
Employee discount
Flexible schedule
Paid time off
Company
T-Mobile
T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.
10001+ employees
H1B Sponsorship
T-Mobile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (533)
2024 (457)
2023 (433)
2022 (674)
2021 (522)
2020 (320)
Funding
Current Stage
Public CompanyTotal Funding
$25.37B2026-01-06Post Ipo Debt· $10B
2025-10-06Post Ipo Debt· $2.8B
2024-09-23Post Ipo Debt· $2.5B
Leadership Team
John Saw
President of Technology, Chief Technology Officer
Peter Osvaldik
EVP & CFO
Recent News
2026-01-11
2026-01-11
2026-01-11
Company data provided by crunchbase