Food Lion · 12 hours ago
Regional Support Specialist
Richmond, VA
Full-time
Onsite
Mid Level
$90K/yr - $110K/yr
3+ years expFood Lion is a grocery store chain focused on delivering sustainable growth in sales and profits. The Regional Support Specialist is responsible for executing the Food Lion Brand Strategy, analyzing operational results, and developing retail talent to improve business outcomes.
Retail
Hiring Manager
Brittany Brown
Responsibilities
Identify and align on focus priority stores with Director of Operations with a focus on delivery of regional KPI’s, trend analysis as well as troubleshooting areas of opportunity. Develop focus and priority action plans based on key performance indicators
Partners with the Director of Operations and Store Managers to evaluate the execution of Food Lion Every Day
Lead talent planning conversations with Director of Operations to discuss performance, capability and career aspirations of store talent for the purposes of ensuring role-appropriate assignment, identifying development needs, succession planning, and building bench strength, leveraging the Food Lion Retail Talent Planning tools, high performance career development and processes to include job fairs
Ensures high-level of effectiveness and impact of Regional Lead and Trainers (RLT) structure to support department-specific technical training within their regions
Manage the regional training targets and manage tracking in support of delivering financial goals
Overall responsibility for ensuring associate completion of and compliance with all regulatory training within their regions
Responsible for conducting training classes on an as needed basis based on organizational priorities. (i.e. Unconscious Bias, Uncovering Talent, etc.)
Inform, educate and train retail leadership and support staff to maximize the execution of all front end operational key performance indicators (fast & friendly, IPB, supplies, behaviors), initiatives and programs in support of achieving the financial targets and delivering on the retail promise
Partner with regional retail leadership team in support of delivering on financial expectations regarding front-end initiatives
Qualification
Required
Strong retail operations experience
Strong execution experience with proven track record
Thorough understanding of Standard Practices and Merchandising techniques
Proficient in Microsoft Office (including Excel and Power Point)
Demonstrated leadership and ability to influence others
Must live within their respective region
Bachelor's Degree or equivalent combination of education and related work experience
Minimum of 3-5 years combined experience in retail, merchandising, training, change management
Ability to manage day to day activity in support of identified business area and functional area strategies
Demonstrated ability to implement and analyze retail business using consumer insights and analyzing trends
Active listener with an ability to build trust across varying levels of the organization
High degree of credibility and the ability to work with and through all levels of management
Excellent organizational, planning, influence, communication and presentation skills
Self-motivated and persuasive in presenting and selling ideas and executing their implementation
Ability to lift, push, or pull 50lbs
100% travel with 8 - 12% overnight, depending on regional geography
Preferred
Experience with organizational change management
2+ years of multiple retail location responsibility
Company
Food Lion
Food Lion is a easy, fresh and affordable grocery store for you can count on Food Lion every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Deborah Sabo
Chief Marketing Officer, SVP
Brian Tanner, SHRM-SCP
Human Resources Business Partner
Recent News
2026-01-06
2025-12-05
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