Lassonde Pappas & Company, Inc. ยท 1 day ago
Supervisor, Quality Assurance
Lassonde Pappas & Co. is a US Leader in beverage manufacturing dedicated to team members, customers, and consumer satisfaction. The Supervisor of Quality Assurance oversees quality assurance and control processes, ensuring the highest product standards and compliance with food safety regulations while collaborating with production teams to drive continuous improvement.
Consumer GoodsFood and BeverageManufacturing
Responsibilities
Implement and maintain quality assurance protocols for cranberry processing (sauce and pressing), ensuring regulatory compliance
Monitor QA processes through plant audits, paperwork reviews, and process checks
Conduct monthly Glass and Brittle Plastic audits
Participate in internal and external audits to ensure adherence to industry standards and customer expectations
Investigate plant-wide quality issues and provide troubleshooting support
Oversee rework processes, including mod pallets, dump backs, and finished goods evaluations. Direct rework coordinators and assist with workflow improvements
Conduct analytical testing of raw materials, including cranberry and presscake, and finished products, evaluating results against specifications
Retrieve and analyze warehouse samples for customer complaints, missed operator samples, and sales orders
Manage the hold process by entering items into the QAD system, attaching hold tags, and maintaining hold logs
Perform product taste testing as needed
Work closely with processing and production teams to identify and resolve quality issues
Collaborate with Production Supervisors to drive quality improvements
Develop and implement process improvements to enhance product quality and efficiency
Train operators on quality assurance documentation and quality standards
Maintain accurate documentation of quality activities, including test results, inspections, and non-conformance reports
Educate production staff on quality assurance practices, food safety, and compliance requirements
Conduct bi-weekly facility walk-throughs, document housekeeping standards, and share results with management
Manage calibration and troubleshooting of analytical equipment
Serve on the Food Safety and Housekeeping Audit Team and SQF Internal Audit Team
Review and sign off on daily quality assurance paperwork, identifying and addressing quality gaps
Investigate customer complaints and document findings in the corporate database
Provide backup coverage for QA Technicians during vacations and absences
Oversee SQF activities in the absence of the QA Manager
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities
Communicates job expectations; planning, monitoring, and assessing job results; coaching, and counseling employees; developing, coordinating, and enforcing systems, procedures, and productivity standards
Establishes strategic goals; identifying and evaluating trends; choosing a course of action; defining objectives; evaluating outcomes
Manage direct reports' schedules, timekeeping, and PTO approvals to ensure proper staffing and compliance with attendance policies
Perform other related duties as required and assigned
Qualification
Required
Bachelor degree in Chemistry, Food Science, Agriculture, or a related field with five plus (5+) years of progressive leadership experience within Quality Assurance and Control within the food industry, preferable with a focus on fruit processing or canning; or equivalent combination of education and experience
Certifications: PCQI, HACCP
Better Processing Certification (BPC) or equivalent or the ability to become BPC certified within 6 months of hire
Strong knowledge of processing and canning operations
Proficiency in laboratory techniques and quality control methodologies
Excellent analytical and problem-solving skills with a strong focus on attention-to-detail
Excellent verbal and written communication skills
Strong communication and interpersonal skills to partner effectively with cross-functional stakeholders
Must have excellent time management skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment
The ability to work flexible hours, including weekends, may be necessary during peak production periods
Preferred
Experience managing customer, USDA, FDA, Organic, and SQF Audits
Experience in report writing
Additional professional certifications in quality such as ASQ certification are preferred
Benefits
Medical, dental, and vision coverage options
Growth and development potential
401-K
Life & Disability Insurance
PTO
Tuition Reimbursement
Health Fairs
Gym Membership Discounts
Company
Lassonde Pappas & Company, Inc.
Lassonde Pappas & Co., Inc., a subsidiary of Lassonde Industries, is a North American leader in private label beverage manufacturing committed to customer and consumer satisfaction.
H1B Sponsorship
Lassonde Pappas & Company, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2011-06-18Acquired
Company data provided by crunchbase