Nicklaus Children's Health System · 19 hours ago
Rehab Clinical Operations Coordinator (Full Time, Days)
Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus
Full-time
Onsite
New Grad, Entry LevelNicklaus Children's Health System is seeking a Rehab Clinical Operations Coordinator to assist with patient care and support operational duties for the rehab department. The role involves managing patient transfers, tracking care plans, and ensuring cleanliness and organization of care environments.
Health CareHospital
Responsibilities
Provides assistance with patient care
Supports access to care operations and operational duties for rehab department
Utilizes infection control policies to routinely maintain cleanliness of equipment and toys
Supports daily operations to include but not limited to: ordering and organizing of supplies, charge reconciliation, and scanning of documents into the medical record
Assists with communication to patients and caregivers with explaining process for evaluation and treatment
Faxes/mails/receives and monitors Plan of Care “POC” for evaluations, re-evaluation, and additional treatment
Responsible for tracking, logging, and following-up on POCs with doctors’ offices and/or patients/caregivers
Monitors & assists with patient transfers including queue management, review of records, collaboration with patient access & clinical team, & responding to request (approval or denial of transfer)
Responsible for daily charge reconciliation including daily review, monitoring, and follow-up to address any misses or corrections
Responsible for collecting, organizing, and scanning of patient documents into the EMR while following HIM requirements
Responsible for following the discharge process of patients accounts
Supports in confirming patient appointments and handles any follow up questions in an effort to minimize patient no-shows
Supports PEDS scheduling via CRM (or comparable tool) and same day rescheduling changes
Coordinates care and supports billing process of Early Steps patients through communication with Early Steps, Pre-Access, and Clinical team and adheres to Early Steps requirements based on region requirements and standard works
Assists Clinical Team with patient care activities as directed
Ensures that clean sweeps are completed and submitted accordingly to hospital requirements
Follows procedures in maintaining environment of care of designated equipment and keeps treatment area clean, organized, and orderly
Orders and ensures rooms are properly stocked with linen for patient care
Ensures/maintains cleanliness of assigned areas and equipment; maintains equipment/cleaning logs as per cleaning guidelines
Reports unsafe equipment or conditions to leaders or Operations Team upon discovery
Assists in recovery and ordering new equipment
Follows process for corrective action
Monitors inventory and ensures adequate stock for both treatment and office supplies
Supports other centers as needed to ensure rehab operations continue
Ensures that standard work is followed to ensure success of daily operations
Qualification
Required
American Heart Association (AHA) CPR AED – must maintain active and in good standing throughout employment
Previous customer service or clerical experience
Preferred
Minimum of 2 years of college level course work preferred
Previous work experience with children preferred; previous healthcare experience highly preferred
Spanish proficiency preferred
Basic knowledge of mechanical skills to perform light repair and maintenance of equipment
Able to take direction from wide variety of professionals in Rehabilitative Services
Able to maintain calm in stressful situations
Excellent customer service skills
Excellent organizational skills
Basic proficiency in Outlook, Word, Excel, and PowerPoint
Company
Nicklaus Children's Health System
Nicklaus Children's relies on community support to continue providing the best care for every child in need right here in South Florida.
Founded in 2011
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jennifer McCafferty-Fernandez
Senior Vice President, Strategy & External Affairs, Chief of Staff to CEO
Matthew Love
President & CEO
Recent News
HealthCareIT News
2025-10-17
2025-10-09
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