JND Inc. · 3 weeks ago
Technical Trainer (16357-1)
Englewood Cliffs, NJ
Full-time
Hybrid
Mid, Senior Level
$36/hr - $40/hr
5+ years expJND Inc. is a global industry leader providing training for Samsung’s Authorized service network technicians. The Technical Trainer will create and deliver comprehensive training programs for various household appliances, ensuring adherence to industry standards and facilitating effective skill development among trainees.
Information TechnologySoftware
Responsibilities
Create comprehensive training programs, including classroom instruction and practical, hands-on sessions covering a range of household appliances (e.g., refrigerators, washers, dryers, ovens, etc.)
Deliver clear, engaging, and effective training sessions tailored to various skill levels
Combination of classroom, virtual, and OJT training is required
Design and update training manuals, guides, and digital resources in line with current industry standards and technological advancements
Evaluate and incorporate new techniques, tools, and safety protocols into the curriculum
Ability to create content with PowerPoint, as well as basic excel skills a must
Evaluate trainees’ progress through practical assessments, quizzes, and hands-on demonstrations
Provide constructive feedback and one-on-one coaching to ensure continuous improvement and skill development
Analyze training results, based on set KPI goals
Ensure all training sessions adhere to industry best practices and safety regulations
Stay up to date with the latest trends, tools, and technological advancements in appliance repair
Work closely with technical experts, industry partners, and management to align training programs with business objectives and customer needs
Facilitate open communication channels for trainees to ask questions and share insights
Qualification
Required
High School diploma with Minimum of 3 years in the appliance repair industry either as a trainer or service technician
Excellent communication, interpersonal, and organizational skills
Ability to train in front of large audiences
Ability to create a comprehensive training plan based on course needs
Create comprehensive training programs, including classroom instruction and practical, hands-on sessions covering a range of household appliances (e.g., refrigerators, washers, dryers, ovens, etc.)
Deliver clear, engaging, and effective training sessions tailored to various skill levels
Combination of classroom, virtual, and OJT training is required
Design and update training manuals, guides, and digital resources in line with current industry standards and technological advancements
Evaluate and incorporate new techniques, tools, and safety protocols into the curriculum
Ability to create content with PowerPoint, as well as basic excel skills a must
Evaluate trainees' progress through practical assessments, quizzes, and hands-on demonstrations
Provide constructive feedback and one-on-one coaching to ensure continuous improvement and skill development
Analyze training results, based on set KPI goals
Ensure all training sessions adhere to industry best practices and safety regulations
Stay up to date with the latest trends, tools, and technological advancements in appliance repair
Work closely with technical experts, industry partners, and management to align training programs with business objectives and customer needs
Facilitate open communication channels for trainees to ask questions and share insights
Total 5+ years' experience in appliance repair
Ability to learn new things quickly
Requirement to travel at minimum of 50%, and up to 80% at times
Flexibility with working conditions
Ability to operate a computer keyboard and view a video display terminal more than 50% of work time, including prolonged periods of time
Movement and transportation of equipment, could be up to 300 pounds
Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines
May require working additional hours beyond normal schedule
Preferred
Previous background in training is preferred, but not necessary
Benefits
Medical Insurance (Health, Dental & Vision)
Paid Time Off
401K
H1B/Green Card Sponsorship for qualified employee
Hands-on experience at global industry leader Samsung
Opportunities for career advancement
Company
JND Inc.
We have been serving the IT community with innovative software technology to help clients successfully develop mobile software for the world market.
51-200 employees
H1B Sponsorship
JND Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2022 (1)
2020 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase