Techincal Account Manager jobs in United States
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Outtake ยท 1 day ago

Techincal Account Manager

positionNew York City
timeFull-time
remoteOnsite
seniorityMid Level
date4+ years exp

Outtake is a company that empowers and facilitates trust in a digital-first world by providing an AI platform for detecting and managing impersonators. They are seeking a Technical Account Manager to lead customer engagements and ensure successful delivery from pilot to long-term adoption, focusing on customer needs and product capabilities.

Computer Software
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H1B Sponsor Likelynote

Responsibilities

Pre-sales execution: Partner with sales team to understand customer goals, gather technical requirements, support pilots, and deliver tailored demos
Platform configuration: Own customer environment deployment and post-sale technical execution, including platform spin-up, prompt engineering, and configuration
Technical POC: Serve as the primary technical point of contact for customers, managing expectations and guiding them through product capabilities and evolution
Customer delight: Lead customer onboarding and enablement to drive adoption and monitor health signals to proactively identify risks, new revenue opportunities, and next steps
Champion for scale: Capture and share customer insights, best practices, and recurring patterns to educate internal teams and improve product and process scalability

Qualification

Technical aptitudeCustomer engagementPlatform configurationCommunication skillsProject implementationNatural curiosityHands-on agent experienceExperience at start-upOrganizational skills

Required

4+ years of experience in customer-facing technical roles such as account management, solutions engineering, or customer success
Strong technical aptitude with the ability to deploy, configure, and troubleshoot platforms
Experience working directly with enterprise customers, including a variety of technical and non-technical stakeholders
Excellent communication skills with the ability to explain complex concepts clearly and confidently
Highly organized and capable of managing multiple customer engagements at once
Natural curiosity and genuine passion for product excellence and continuous improvement
Willingness for occasional (~1-2x quarterly) travel to customer sites for check-ins and relationship-building

Preferred

Hands-on agent experience: Exposure to setting up and configuring AI agents
Experience at a fast-paced start-up: You've already cut your teeth at an early-stage start-up or other high growth environment
Project implementation experience: Not only have you designed a program, but seen it through to fruition with detailed planning, execution, and outcome-tracking

Benefits

100% company-paid medical, dental, and vision for employees.
Flexible PTO.
Annual company retreats and regular in-person events.

Company

Outtake

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Outtake exists to empower and facilitate trust for a digital-first world.
dateFounded in 2023
people-size11-50 employees
web-link
https://www.outtake.ai

H1B Sponsorship

Outtake has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)

Funding

Current Stage
Early Stage

Recent News

BiometricUpdate.com
Outtake browser extension authenticates enterprise email with World ID, passkeys
2025-09-30
Business Insider
Meet the new tech mafia in town: the Palantir Mafia
2025-05-04
Company data provided by crunchbase