Dispatcher jobs in United States
cer-icon
Apply on Employer Site
company-logo

Wachter, Inc. · 1 day ago

Dispatcher

Wachter, Inc. is a family-owned company that has been in operation since 1930, focusing on providing electrical and technology services to commercial and industrial clients. They are currently seeking a Dispatcher to manage service tickets and provide administrative support, requiring strong organizational skills and a willingness to learn new tasks.

IndustrialInformation ServicesInformation Technology

Responsibilities

Maintaining an updated, organized, and fast-paced schedule
Confidently be able to call technicians and dispatch them on jobs
Track COI's
Manage deliverables for completed jobs
Creation of BIS's for billing
Perform any other duties not specifically stated herein, but which your supervisor may assign
Adhere to all required project safety requirements
Dispatch service tickets to available technicians Nationwide
Provide any necessary documentation for service tickets
Assist Project Manager with daily operational tasks
Provide administrative and logistical project support
Create and maintains project files
Assist in project scheduling and billing
Maintain the company’s high standard of quality and professionalism with regard to workmanship, customer relations, coworkers, behavior, and appearance
Perform any other duties not specifically stated herein, but which your supervisor may assign
Adhere to all required project safety requirements

Qualification

Dispatcher experienceMicrosoft Office proficiencyNetwork troubleshootingCat-5 Cabling/Fiber knowledgeTyping speed 40 WPMTask switchCommunication skillsAttention to detailTime managementOrganizational skills

Required

Highschool Diploma or equivalent required
Talking on the phone with peers and technicians
Able to work Monday through Friday, 8 am - 5 pm
Highly proficient with the use of computers, including email, spreadsheets, and database Microsoft Office programs
Excellent written and verbal communication skills
Strong attention to detail, and organizational and follow-up skills
Excellent time management skills
Ability to task switch efficiently
Must type at least 40 WPM

Preferred

College Education or degree highly desirable
Network troubleshooting, Cat-5 Cabling/Fiber knowledge a plus

Benefits

Medical, Dental, Prescription & Vision Benefits
Life, AD&D, and LTD insurance
Paid Vacation and Holidays
Teladoc & TriaHealth
Company-Matched 401K and IRA Retirement Savings

Company

Wachter, Inc.

twittertwittertwitter
company-logo
Wachter is on the cutting-edge of technology and infrastructure installation and has been since 1930. Wachter is a Cisco Gold Certified Partner.