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RoadRunner · 4 days ago

Sales Enablement Specialist

United States

Full-time

Remote

Mid Level

$80K/yr - $80K/yr

3+ years exp

RoadRunner is dedicated to accelerating the road to Zero Waste™ through sustainable waste operations. The Sales Enablement Specialist will optimize sales technology and enablement platforms, generate insights from sales conversations, and support the training and development of sales professionals to enhance their performance and drive sales excellence.

RecyclingSustainabilityWaste Management

No H1B

Responsibilities

Own, configure, and continuously enhance Gong—including Deal Boards, Smart Trackers, Scorecards, and Initiatives

Ensure seamless integrations with Salesforce and Zoom, maintaining high data accuracy and performance

Identify new use cases and drive platform improvements that elevate productivity and sales execution

Partner with the Senior Training Manager to design dashboards and performance reports

Translate conversation analytics into clear, actionable insights around deal health, competitor mentions, buyer behavior, and sales effectiveness

Present findings to sales leadership to inform coaching, strategy, and process improvements

Support or lead dynamic training sessions for reps and managers focused on tools, process, and best practices

Drive adoption of Gong and other sales enablement tools through coaching, reinforcement, and user engagement strategies

Serve as the go-to expert for 200+ users, providing troubleshooting, platform guidance, and workflow recommendations

Champion best practices across segments to ensure consistent, scalable usage

Develop clear, modern, “gold standard” user guides, SOPs, and enablement playbooks

Create repeatable processes that reduce friction, improve accuracy, and support organizational growth

Partner with Sales Leadership, Marketing, IT, and Operations to align projects and enablement initiatives

Keep a pulse on emerging enablement technologies and propose improvements to stay ahead of the curve

Qualification

Gong.io expertiseSalesforce CRM proficiencySales enablement experienceConversation intelligence platformsSales trainingCoachingAnalytical skillsCommunication skillsOrganizational skillsCollaboration skillsProblem-solving skills

Required

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa

3+ years of experience working with sales enablement or conversation intelligence platforms, with a strong track record of administering, optimizing, or analyzing these tools

Proficiency with Salesforce CRM and Zoom (or comparable systems), with an understanding of how sales teams rely on these tools

A solid understanding of sales processes and methodologies, and how they differ across segments like Enterprise, Mid‑Market, Inside, and Outside Sales

Experience or strong interest in sales training and coaching, especially supporting reps and managers in skill development

Comfort operating in ambiguity, using sound judgment and strong decision-making when full information isn't available

A results‑driven mindset, with high accountability, ownership, and attention to quality and performance metrics

Strategic thinking paired with tactical execution, able to zoom out or dive into details as needed

Excellent verbal and written communication skills, with the ability to present, facilitate, and engage groups with diverse perspectives

Strong organizational and prioritization abilities, skilled at managing multiple projects, balancing competing demands, and working with minimal supervision

Ability to collaborate and influence at all levels, building strong partnerships across Sales, Operations, IT, Marketing, and Leadership

Exceptional analytical and problem‑solving skills, with the ability to make timely, thoughtful decisions

Bachelor's degree in Business, Management, Marketing, or a related field