Families First ยท 8 hours ago
Program Assistant Western MA
Springfield, Massachusetts Metropolitan Area
Part-time
Hybrid
Entry Level
$28/hr - $28/hr
2+ years expFamilies First is dedicated to empowering parents to positively influence the lives of children and communities through innovative programs. The Program Assistant will support the Program Manager in implementing parenting education programs in Hampden County, focusing on recruitment, registration, and program logistics.
Individual & Family Services
Responsibilities
Support Program Manager in recruitment, retention, and registration process for programs
Monitor program recruitment with the goal of registering at least 20-25 participants per program
Attend events and make phone calls to recruit parents for programs in collaboration with Program Manager and Parent Ambassador
Run information session for programs as needed
Prepare, print, and deliver recruitment materials as needed
Attend monthly community meetings as requested by Program Manager to increase visibility in the community and connect with potential partners and feeders
Support the implementation of program logistics
Prepare and provide materials for programs and partners
Track data in database (Salesforce)
Connect with parents to ensure completion of registration forms and surveys
Provide certificates and other materials to parents as needed
Attend select program sessions to ensure program registrations are completed, updates shared, and resources provided
Support Program Manager with the Parent Leader selection process as needed
Provide guidance to Parent Leaders during program as needed
Collaborate with Program Manager to troubleshoot program challenges with partners as needed
Qualification
Required
2+ years of experience successfully supporting or coordinating programs/projects, outreach, and/or community organizing
Strong communication skills
Organizational skills and high attention to detail
Ability to work well independently as well as in a collaborative team environment
Problem solver, flexible, and able to learn quickly
Comfort with MS Office (Excel, PowerPoint, Word, Outlook) and databases (Salesforce in particular)
Comfort with technology and willingness to learn new systems
English-Spanish bilingual capability
Able to climb/descend stairs, bend, and occasionally lift items up to 30 pounds, such as supplies/equipment
Must be able to travel to sites within Western MA, as well as some travel to the central office in Watertown
Candidate needs to be available to work some evenings and weekends, typically Tuesday, Wednesday, Thursday
Preferred
Former participant in Families First programming
Benefits
Reimbursement for all work-related travel, including mileage at the standard IRS rate, tolls, and parking in accordance with organizational policy.
Company
Families First
Our Mission: Families First partners with parents to amplify their power so they can positively impact the lives of children and communities through our groundbreaking programs.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Juan-Carlos Ferrufino
Partner Relationship Manager
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