Quality Analyst, Trust & Safety - USDS jobs in United States
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TikTok ยท 6 days ago

Quality Analyst, Trust & Safety - USDS

TikTok is the leading destination for short-form mobile video, and they are seeking a Quality Analyst to uphold the quality and safety of their platform. This role involves assessing performance by moderation sites, reviewing sensitive content, and ensuring compliance with policies to protect users and advertisers.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
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H1B Sponsor Likelynote

Responsibilities

Assess the overall quality of performance by moderation sites, ensuring strict compliance with TikTok's policies and processes
Review TikTok content, including sensitive and graphic material, to enforce policy decisions and maintain user safety
Lead calibration sessions and participate actively in engagement with moderation sites to align on policy compliance
Manage and lead AdHoc projects aimed at enhancing quality assurance practices
Conduct weekly audits and perform detailed data analysis on error trends to identify improvement areas
Demonstrate advanced knowledge in content risk identification, control measures, and a complete understanding of the moderation and QA process
Collaborate on process improvements, acting as a thought partner to foster innovation and efficiency within the team

Qualification

Content moderationQuality assuranceData analysisEffective communicationProblem-solvingResilienceProfessionalismAdaptability

Required

BA/BS degree in a relevant field or equivalent experience in content moderation, quality assurance, or similar areas
Exceptional problem identification and solution recommendation abilities
Effective communication skills, with the ability to write clearly, concisely, and convincingly for the intended audience
Intermediate proficiency in gathering, analyzing, and drawing practical conclusions from data, and communicating findings effectively
Demonstrated professionalism and an understanding of organizational priorities
Experience handling sensitive and graphic content, with a strong commitment to user safety and platform integrity

Preferred

Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role
Your resilience and commitment to self-care to manage the emotional demands of the role

Benefits

Comprehensive and evidence-based programs, to promote and support physical and mental wellbeing

Company

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)

Funding

Current Stage
Late Stage

Leadership Team

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N Ali Mohamed
CEO
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Blake Chandlee
VP Global Business Solutions
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Company data provided by crunchbase