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MITER Brands · 5 days ago

National Account Manager

Columbia, SC

Full-time

Onsite

Mid, Senior Level

$128K/yr - $150K/yr

MITER Brands is a company that manufactures windows and doors, focusing on building partnerships that shape the future of residential living. They are seeking a National Account Manager to drive growth for their MI Windows & Doors brand by managing relationships with national retail customers and executing strategic account plans for share gain and revenue growth.

Building MaterialWholesale

Responsibilities

Develop and sustain deep, trust‑based relationships with key customer executives and business leaders, gaining a thorough understanding of their business models, goals, and challenges

Establish and grow relationships across five regional division offices, engaging stakeholders at the national, regional, district, and business development levels

Serve as the primary point of contact for customer account management across stock, special order, and in‑home selling segments

Design and execute strategic national account plans focused on share gain, profitable growth, and market expansion

Partner with customers to identify growth opportunities, optimize assortments, and align on joint business objectives

Leverage data, trend analysis, and customer insights to drive informed decision‑making and measurable results

Hire, train, and lead a team of MITER Territory Sales Managers dedicated to national retail accounts

Guide the development of customer business plans, account playbooks, and training programs

Ensure the team is well‑equipped to differentiate MITER’s products, programs, and services within the retail environment

Coach and develop sales talent to elevate performance and expand footprint across assigned accounts

Maintain a strong command of MITER’s product portfolio, industry trends, and competitive landscape

Translate product features and market insights into compelling value propositions for customers

Partner with internal teams to ensure products, services, and programs evolve alongside customer needs

Work closely with marketing, product development, operations, logistics, and supply chain to align on account strategies and execution

Advocate for customer priorities within MITER Brands at all levels of the organization

Ensure clear communication and operational readiness to support national account commitments

Deliver a first‑class customer experience, resolving issues efficiently and proactively

Serve as a trusted resource for both customer associates and MITER internal teams

Foster loyalty by consistently exceeding expectations and driving continuous improvement

Act as the key conduit between MITER Brands leadership and customer leadership for sales, programs, and product updates

Monitor performance against sales targets and KPIs, preparing monthly performance reports for internal and external stakeholders

Analyze trends, identify risks and opportunities, and recommend adjustments to maintain momentum toward goals

Identify and pursue new business opportunities in collaboration with customer sales teams and regional/national leadership

Support expansion strategies that drive long‑term growth and competitive advantage within the national retail channel

Qualification

Account ManagementSales StrategyTeam LeadershipMarket ExpertiseCross-Functional CollaborationCustomer ExperiencePerformance ManagementBusiness DevelopmentCommunication Skills