BD · 20 hours ago
Automation Service Engineer - Louisville, Kentucky
BD is one of the largest global medical technology companies in the world, dedicated to advancing health. The Automation Service Engineer is responsible for providing technical expertise and support to BD Lab Automation customers, ensuring the success of customer relationships through installation, maintenance, and troubleshooting of laboratory automation instrumentation.
Health CareMedical DeviceTechnical Support
Responsibilities
Onsite support for install and service of sophisticated diagnostic laboratory automation instrumentation with minimal direct supervision. Responds to emergency customer requests via dispatch by the Technical Service Center and finish the work you're doing in accordance with current ISO (International Organization for Standardization) and GMP (Good Manufacturing Practices) standards
Applying solving techniques and analytical thinking skills to diagnose hardware/software issue, resolve corrective action, and complete system repair
Upgrading systems to enable compatible software on all computers
Play an active role in the maintenance and implementation of service documentation, while regularly providing feedback to assist with improving efficiency of documentation within lab automation field service organization
Finish the service documentation as required, or as requested by other business functions, in accordance with current GMP requirements
Run trunk stock inventory within limits established by Recommended Spare Parts Inventory list
Qualification
Required
Associate Degree in a technical field of study, with 3-5 years Electrical/Electronics/Informatics/Mechatronics/Biomedical experience
Strong proven understanding of electronics, electro-mechanical devices (Mechatronics), PLCs, and pneumatics
Understanding of basic computer security concepts and standard processes
Proficient in performing software installations and upgrades
Must possess and maintain a valid state-issued driver's license with at least 3 years of driving history and meet BD's auto safety standards
Must be able to work flexible hours throughout the work week while traveling to various US Customer locations
Must be available for work on call as needed and be flexible to meet business needs
Flexibility to travel up to 50% of time outside of home geographic area, based upon business needs
Lift up to 30lbs frequently and up to 70lbs infrequently
Must be able to handle standing, bending and stooping over a prolonged period of time (up to 10 hours)
Push/pull materials up to 100lbs
Benefits
A valuable, competitive package of compensation and benefits programs
Rewards and recognition opportunities that promote a performance-based culture
Company
BD
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Recent News
EIN Presswire
2026-01-09
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