Terminix · 2 days ago
Service Manager, Commercial
Fenton, Missouri
Full-time
Onsite
Entry, Mid Level
1+ years expTerminix, a part of the Rentokil family of companies, is a global leader in pest control services. The Service Manager, Commercial is responsible for directing the service department staff to ensure quality service delivery and customer satisfaction.
Building MaintenanceCommercialConsumerFacilities Support ServicesHome ServicesProfessional ServicesService Industry
Responsibilities
Directs, monitors, and motivates staff of the branch service department to provide quality service to all customers
Provides continued, up-to-date training of branch service and sales personnel
Inspects termite and pest control work done by the branch personnel to ensure compliance with company standards
Responds to customer complaints
Contacts pending cancellations in an attempt to retain account
Maintains current awareness of number of customers remaining to be serviced in the month
Takes responsibility of servicing pest routes when necessary
Maintains inventory
Qualification
Required
High school diploma or general education degree (GED)
Must possess a valid driver's license from state of residence
Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organizations
Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Knowledge of dry chemicals and pesticides
Familiar with Department of Transportation (DOT) rules and regulations
Preferred
2 or 4 year degree strongly preferred
1-2 years related experience preferred
Benefits
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
Company
Terminix
Terminix specializes in providing residential and commercial pest control.
10001+ employees
H1B Sponsorship
Terminix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
unknown2021-12-14Acquired
Leadership Team
Mark Freeman
Chief Customer Officer
Recent News
Business Insider
2025-10-22
2025-10-13
Company data provided by crunchbase