TD SYNNEX Multi-Country Area (English) · 1 day ago
Field Service Engineer
Fremont, CA
Full-time
Onsite
Mid LevelHYVE Solutions is dedicated to helping customers, business partners, and employees achieve success through shared goals and technology solutions. The Field Service Engineer provides customer support through on-site installation, troubleshooting, and repair of complex equipment and systems while serving as a liaison for administrative and technical matters.
Information Technology & Services
Responsibilities
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
Checks out and approves operational quality of system equipment
Instructs customers in the operation and maintenance of the system
Serves as company liaison with customer on administrative and technical matters for assigned projects
Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers
This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking
Qualification
Required
Provides highly visible customer support through the performance of on-site installation
Overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
Checks out and approves operational quality of system equipment
Instructs customers in the operation and maintenance of the system
Serves as company liaison with customer on administrative and technical matters for assigned projects
Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers
This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking
Company
TD SYNNEX Multi-Country Area (English)
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase