Saicon ยท 9 hours ago
Computer System Technician - w2
Austin, Texas Metropolitan Area
Contract
Onsite
New Grad, Entry Level
$32/hr - $32/hrSaicon is seeking an Engineering Lab Technician to participate in benchmarking user experience criteria for leading-edge products. The role involves collaborating with various teams to diagnose and resolve issues while executing and optimizing test plans.
AppsEnterprise Resource Planning (ERP)Information Technology
Hiring Manager
Shiv C Jha
Responsibilities
Participate in a team of engineers to benchmark user experience criteria of leading-edge products using proprietary automation tools and manual testing methods
Work with internal Engineers, program management, product management and software development to deliver results on time
Quickly diagnose any issues and resolve them or bring the issues to the attention of the lead engineer or software development team in order to maintain an overall test schedule
Ability to connect/configure desktop/laptop/tablet PC peripherals according to test plan requirements
Ability to install an operating system, BIOS, driver updates and identify version information
Ability to identify common PC issues (e.g., blue screens, hangs, etc.) and work with issue tracking systems to record issues, search for other instances of similar failure mechanisms, and apply workarounds
Ability to read a test plan definition and optimize test execution
Ability to execute a manual test plan script and report subjective user experience criteria
Effective with executive communication and building respect
Works cross-functionally across groups to quickly resolve issues that arise from testing
Qualification
Required
Familiar with Windows, SW installation: OS, Driver, BIOS
Basic PC issue triage/debug
Fluent in scripting (Python)
Object Oriented, modular
HW setup and configuration
Ability to connect/configure desktop/laptop/tablet PC peripherals according to test plan requirements
Ability to install an operating system, BIOS, driver updates and identify version information
Ability to identify common PC issues and work with issue tracking systems to record issues
Fluent in programming language (C/C++)
Able to write Unit test for UI or a state machine program
Understand object-oriented technology, program modularity, reusability, pluggability
Experience in SW development methodologies (Waterfall, Agile, Kanban/Scrum framework)
Ability to read a test plan definition and optimize test execution
Ability to execute a manual test plan script and report subjective user experience criteria
Effective with executive communication and building respect
Works cross-functionally across groups to quickly resolve issues that arise from testing
BS Electrical Engineering or Computer Science
Strong analysis and problem-solving skills
Team player with good communication skills
Preferred
Prior experience with client PC testing, diagnostic and debug
Prior experience with testing tools and environments, defect tracking and revision control
Prior experience using and managing tasks through a ticketing system such as Jira
Company
Saicon
Saicon speclizes in ERP, application management, cybersecurity, automation and architecture services.
Founded in 1998
201-500 employees
H1B Sponsorship
Saicon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (21)
Funding
Current Stage
Growth StageLeadership Team
Ramesh Lokre
Co-Founder & CEO
Raj Cherukumudi
Global Client Partner and SVP
Company data provided by crunchbase