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Macy's · 4 days ago

Director, Media Sales - Emerging & Marketplace

NYC Metro Area

Full-time

Onsite

Lead/Staff, Director/Executive

$175K/yr - $292K/yr

5+ years exp

Macy's is a storied company that has captured the hearts of America for over 160 years. They are seeking a Director of Media Sales to lead a sales team focused on Marketplace Sellers and Emerging Vendors, driving revenue and platform adoption for their new MMN Ad Center.

Consumer GoodsFashionRetail

Responsibilities

Lead a High-Velocity Team: Manage, coach, and motivate a team of 5-7 individual contributors. Foster a 'hunter' mindset focused on aggressive new client acquisition and rapid activation of dormant accounts

Segment Strategy: Define the go-to-market strategy for the Marketplace and Small 1P segments. Shift the sales approach from traditional managed service to a hybrid model that prioritizes platform adoption and scalability

Pipeline Rigor: Implement high-volume pipeline management standards. Because this team manages a large volume of accounts, you must ensure rigorous CRM hygiene (Salesforce/Boostr) to track thousands of potential touchpoints and conversion metrics

Platform Evangelism: Act as the primary sales stakeholder for the new MMN Ad Center. Lead the team in driving mass adoption of this tool, ensuring vendors are trained, onboarded, and actively spending via self-service

Product Feedback Loop: Serve as the voice of the Marketplace seller to the Product and Engineering teams. Gather user feedback on the Ad Center to inform roadmap features that will reduce friction and increase revenue

New Business Acquisition: Direct the team’s efforts to identify and onboard net-new Marketplace sellers who are not yet advertising

Growth & Retention: Analyze the book of business to identify 'high potential' advertisers. Create playbooks to graduate small vendors from test budgets to always-on strategies

Cross-Functional Alignment: Partner with the Merchant organization to understand the inflow of new Marketplace and small 1P vendors, ensuring MMN is introduced as a critical growth lever from Day 1 of their partnership with Macy's

Sales Training: Develop specific training modules for selling to smaller businesses (SMBs). Coach the team on how to pitch the value of the Ad Center and efficient ROI rather than just broad branding

Career Pathing: Mentor Sales Leads and Specialists, preparing them for future roles within the larger MMN organization

Qualification

Sales LeadershipPlatform & AdTech FluencyData-Driven ManagementStrategic AgilityChange ManagementCollaboration

Required

3-5 years of experience leading sales teams, with a preference for backgrounds in high-volume, inside sales, or platform/SaaS sales environments

Deep understanding of the self-service landscape (e.g., Amazon Ads, Meta, Google). You understand the mechanics of 'long-tail' monetization and how to drive platform adoption

Ability to pivot between high-level strategy (planning the Ad Center rollout) and tactical execution (coaching a rep on a cold call)

You manage by the numbers. You are comfortable analyzing high-volume datasets to identify churn risks, adoption trends, and revenue gaps

Experience guiding a team through significant operational shifts—in this case, the shift from manual sales to platform-led sales

A 'One Team' mindset. You can work effectively with Product, Marketing, and Analytics to build a support system for your sales team

5-8 years of advertising or ad-tech sales experience, with at least 3 years in a people-management role

Bachelor's degree or equivalent work experience

Required to work on-site in Macy's NYC office multiple days each week (2+) to ensure optimal collaboration with the team and business partners