Reqroute, Inc · 12 hours ago
Systems Engineer – AI, Cloud & DevOps
Reqroute, Inc is seeking a Systems Engineer with expertise in AI, Cloud, and DevOps. The role involves designing and implementing end-to-end solutions, leading planning with vendors, and automating operations to enhance efficiency.
Staffing & Recruiting
Responsibilities
Design, develop, implement, and document end-to-end solutions across IT and Network organizations
Lead planning with third party IVR vendors to create interface/APIs to support integrations with Hosted Integrated contact Services platform
Provide requirements as part of solutions to automate operations, eliminate manual re-entry, improve cycle time and meet work centre needs and product needs
Develop end-to-end flows to support Sales/Contracting, Ordering, Provisioning, Maintenance, Reporting, external user interfaces, system test, and User Acceptance Test
Troubleshoot network problems with 3rd party vendors and customers
Ability to look into multiple systems and create network reports
Qualification
Required
Proficiency in Python
Gen AI frameworks
Agnetic AI with Infra and Devops
Understanding of machine learning techniques and NLP
Knowledge of cloud platforms (On-prem, AWS, Azure)
Experience with Docker and Kubernetes, and other cluster based technology
Skills in designing multi-agent systems
Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation
Proficiency in GitOps practices and tools like ArgoCD