Facebook · 5 days ago
Representative, Provider Relations
Columbia, South Carolina
Full-time
Onsite
Entry Level
2+ years expFacebook is seeking a Representative for Provider Relations to provide education and training support for network providers and staff. The role involves developing training materials, supporting provider relationships, and performing administrative functions related to education and training.
Computer Software
Responsibilities
Develops/prepares/reviews/updates all provider education materials. These may include new highlights, calendar of events, job aids, resource tools, and web page content. conducts/facilitates workshops, training class materials in support of teleconferences with providers, provider groups, staff, suppliers, physicians, beneficiaries, referral agents
Supports relationships with providers, provider groups, staff, suppliers, physicians, beneficiaries, referral agents, state/local medical/professional associations. Responds to educational needs
Performs administrative functions in support of education and training. Produces/generates various reports to management and provides feedback on activities to management
Contributes/participates/completes special projects as assigned
Qualification
Required
Bachelor's degree
4-years job-related work experience OR Associate's and 2-years job related work experience
2-years of experience in customer service, claims processing, communications, education/training, provider relations, healthcare, or a combination
Demonstrated skills related to training materials development
Demonstrated skills related to classroom presentations to large groups
Demonstrated proficiency in word processing and spreadsheet software
Good judgment skills
Effective customer service, organizational, and presentation skills
Demonstrated verbal and written communication skills
Analytical and critical thinking skills
Basic business math proficiency
Ability to persuade, negotiate, or influence others
Ability to handle confidential or sensitive information with discretion
Ability to identify learning objectives
Strong course design skills to include use of media/other instructional methods
Ability to evaluate progress in addition to actual delivery of training sessions
Microsoft Office
Preferred
Bachelor's degree in Communications/Journalism, English, Education, Training, Healthcare Administration, or Nursing
2-years' experience in claims processing, graphic design/publications, provider network, sales/marketing, insurance industry training
Knowledge of claims processing, government healthcare programs
Ability to acquire working knowledge/understanding of specific programs
Ability to acquire working knowledge/understanding of Medicaid, Medicare
Ability to acquire working knowledge/understanding of HIPAA policies/procedures
Working knowledge of Microsoft Access or other database software
Benefits
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Company
The Facebook company is now Meta. Meta builds technologies that help people connect, find communities, and grow businesses.
10001+ employees
H1B Sponsorship
Facebook has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (942)
2021 (5811)
2020 (4476)
Funding
Current Stage
Late StageLeadership Team
Arunava Chatterjee
Executive Director of Ghost Black Operations & CEO & CTO
Shubhra Gupta
CEO
Recent News
Business Live
2025-11-03
2025-11-01
Company data provided by crunchbase