Humata Health · 5 hours ago
Project Manager (Healthcare Technology)
Winter Park, FL
Full-time
Hybrid
Senior Level
5+ years expHumata Health Inc. is seeking a dynamic and results-driven Project Manager to join our Delivery team. In this role, you will ensure the success and satisfaction of healthcare clients by guiding them through implementation efforts and promoting long-term partnerships.
Artificial Intelligence (AI)Electronic Health Record (EHR)Health CareInformation Technology
Responsibilities
Lead end-to-end implementation of Humata Health’s products, from planning through go-live and post-launch support
Demonstrate ownership of the team strategy for achieving project objectives, independently identifying and executing the steps necessary to meet milestones successfully
Own and maintain comprehensive project plans to track customer projects, deliverables, and key milestones
Identify and drive the necessary steps to successfully achieve project objectives, independently resolving project-impacting issues in a timely manner
Employ effective strategies for identifying and managing project dependencies, proactively mitigating potential delays, and ensuring alignment with internal teams and customers
Serve as the primary point of contact for clients and internal project teams during planning and implementation phases
Actively manage deliverables across planning, building, testing, and go-live to ensure successful deployments
Maintain accurate and current documentation related to project issues, risks, and tasks in Smartsheet or other project tracking tools
Implement a comprehensive communication plan for each project, ensuring relevant stakeholders are informed with timely updates
Send meeting summaries and next steps within one business day after implementation meetings
Lead testing and training activities to prepare customers for go-live, ensuring smooth transitions into operational use
Obtain necessary payer, portal, and EHR credentials for automation implementation
Lead Go-Live Check-In Calls in partnership with Customer Success Managers
Work with CSM and Support teams to ensure reporting accuracy and successful post-launch monitoring
Ensure customer workflows align with product functionality and escalate change management needs to the Customer Success Manager when necessary
Collaborate with cross-functional teams, including Sales, Product Development, and SMEs, to align solutions with customer needs and goals
Qualification
Required
Bachelor's degree in Business, Healthcare Administration, or a related field
5+ years of experience in a customer success, account management, or consulting role, preferably in healthcare or technology
Experience with healthcare software and familiarity with HIPAA compliance and PHI handling
Proven ability to build and maintain relationships with stakeholders at all levels, including executives and operational teams
Exceptional communication and presentation skills, with a talent for tailoring messaging to diverse audiences
Strong analytical mindset with experience in tracking and interpreting key performance indicators (KPIs)
Experience with PowerBI for reporting, GoogleWorkspace, Slack
Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization is highly desirable
Preferred
Proactive problem-solver who thrives in a fast-paced environment
Skilled in conflict resolution and adept at navigating complex challenges
Team player with a collaborative approach and a commitment to shared goals
Willingness to travel as required (up to 25%)
Benefits
Full benefits package including unlimited PTO and 401k program with employer match
Equity through our Employee Stock Option Plan
Bonus-eligible roles
Company
Humata Health
Humata Health is an AI-enabled deep clinical integration that creates prior authorizations for payers and providers using AI and automation.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$25M2024-06-20Series A· $25M
Recent News
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