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Gundersen Health System · 2 days ago

Vice President | Pharmacy Operations

La Crosse, WI

Full-time

Hybrid

Director/Executive

10+ years exp

Gundersen Health System is seeking a dynamic and experienced Vice President of Pharmacy Operations to provide senior leadership across their multi-state pharmacy business units. The role focuses on operational excellence, financial performance, regulatory compliance, and strategic growth while leading pharmacy teams and fostering collaboration across various functions.

Health CareHospitalMedicalNon Profit

Responsibilities

Provide strategic leadership and direction for all enterprise pharmacy operations across multiple states

Translate organizational vision into actionable operating plans that drive performance across retail, specialty, mail-order, and long-term care pharmacy segments

Own the strategic planning process for pharmacy operations and execute plans aligned with enterprise and regional goals

Align all pharmacy operations with Emplify Health’s High Performance Operating Model (HPOM) and the next-level, pharmacy-specific operating model (AOR)

Lead expansion and integration efforts across four states, ensuring scalability, consistency, and standardization

Eliminate unnecessary variation across operations to achieve best-in-class efficiency

Represent pharmacy operations in executive leadership forums and contribute to enterprise and regional strategic planning

Own full P&L accountability for all pharmacy divisions, driving revenue growth, margin expansion, and cost optimization

Oversee pharmacy budgeting, financial management, and resource allocation

Monitor and manage key financial and operational metrics (e.g., prescription volume, gross margin per script, labor utilization, inventory turns, expense ratios)

Optimize pricing, 340b benefit, payer relationships, and reimbursement processes to ensure financial sustainability

Implement real-time performance scorecards, dashboards and reporting systems for transparency and accountability

Drive Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA) growth, market expansion, and operating margin improvement

Ensure compliance with all federal and state pharmacy laws, Drug Enforcement Agency (DEA) and Board of Pharmacy regulations, controlled substance handling, and HIPAA requirements

Maintain robust quality assurance, safety, and audit programs across all pharmacy locations

Drive a culture of safety, integrity, and accountability throughout the organization

Ensure ongoing accreditation compliance and readiness across all sites

Standardize and streamline workflows, technology platforms, and best practices across all pharmacy operations

Oversee logistics, supply chain, and inventory management to optimize working capital and ensure uninterrupted operations

Utilize automation, ai, data analytics, and emerging pharmacy technologies to enhance scalability, accuracy, turnaround time, and patient satisfaction

Integrate pharmacy operations with clinical service lines to optimize outcomes, quality, cost, and experience

Partner with the Chief Strategy & Innovation Officer, Mergers & Acquisitions (M&A), other executive leaders and business development function and regional committees and downline pharmacy leaders to pursue strategic growth opportunities (e.g., acquisitions, partnerships, new service lines such as specialty, infusion, or telepharmacy)

Manage relationships with payers, Pharmacy Benefit Managers (PBMs), wholesalers, suppliers, and Group Purchasing Organizations (GPOs) to optimize contracts and business performance

Collaborate with enterprise stakeholders to optimize pharmacy contracts including 340B, retail, and payer agreements

Identify market trends and develop strategies to diversify revenue streams (e.g., specialty, compounding, home delivery, clinical programs)

Lead business transformation initiatives including mergers, acquisitions, and integrations

Drive innovation in digital health, patient engagement, and data-driven care models

Build, mentor, and retain a high-performing, multidisciplinary pharmacy leadership team across operations, distribution, and clinical services

Promote a culture of accountability, innovation, and continuous improvement aligned with Emplify Health’s Leadership Accountability Model

Ensure alignment with Emplify Health’s values: Belonging, Respect, Excellence, Accountability, Teamwork, and Humility

Lead talent development, succession planning, and performance management for all pharmacy staff

Foster employee engagement and professional development through execution of standard work and enterprise priorities

Collaborate closely with clinical, IT, finance, quality and safety, HR, legal, compliance, external affairs and strategy teams to align pharmacy operations with organizational goals and strategic priorities

Build strong partnerships with external stakeholders, regulatory agencies, and industry associations

Represent the organization at state and national levels to advance the enterprise’s reputation and influence

Qualification

PharmD degreeWisconsin Pharmacist LicenseP&L managementLeadership experiencePharmacy operations knowledgeData analytics proficiencyStrategic leadership skillsCommunication skillsOrganizational skills