RELX · 23 hours ago
Pricing and Customer Health Analyst (Remote USA - Eastern Time Zone)
United States
Full-time
Remote
Mid Level
$65K/yr - $108K/yrRELX is a global provider of information-based analytics and decision tools for professional and business customers. The Pricing and Customer Health Analyst role focuses on improving operational visibility into pricing strategy, sales pipeline efficiency, and customer retention performance through data insights and analysis.
AnalyticsBusiness Information SystemsConsultingInformation ServicesInformation TechnologyInsuranceRisk Management
Responsibilities
Pricing Optimization: Analyze price elasticity, deal conversion rates, and discounting trends to establish benchmarks and improve by 10%
Pipeline Efficiency: Measure sales velocity (opportunity-to-close time), conversion ratios by stage, and lead-source ROI to improve forecast accuracy to within ±5%
Review customer usage and pull manual reports to develop and track customer health scores using metrics like renewal rates, NPS, and product usage trends to support 98% renewal rate
Transform this data into customer-specific/facing presentations through report pulling, data analysis, and design/formatting
Provide weekly dashboards to sales, finance, and customer success, ensuring pricing and retention strategies are aligned and measurable
Track quota attainment, conversion rates, average deal size, and rep productivity metrics to identify trends and coaching opportunities
PSO sales lead submission and reporting in Salesforce (for Services and Education teams)
Qualification
Required
Have a Bachelor's Degree in Economics, Business, Finance or related field
Knowledge of pricing principles and pricing modeling
Excellent analytical skills
Demonstrate solid mathematical aptitude and comfort with numbers
Advanced computer skills including MS Excel
Demonstrate an ability to solve routine problems
Display excellent verbal and written communication skills
Have excellent organizational skills and ability to manage large sets of information and data
Be able to work as part of a team to accomplish mutual team goals
Have the ability to manage to key deadlines and balance competing priorities
Must be able to support U.S. East Coast business hours
Preferred
MBA or other relevant advanced degree preferred
Salesforce proficiency is highly advantageous
Benefits
Well-being initiatives
Shared parental leave
Study assistance
Sabbaticals
Company
RELX
RELX is a provider of information-based analytics for professional and business customs.
Founded in 1993
1001-5000 employees
H1B Sponsorship
RELX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (221)
2024 (187)
2023 (39)
2022 (30)
2021 (48)
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-10-14IPO
Leadership Team
Asim Fareeduddin
Head of Internal Audit & Assurance
Aurobindo Sundaram
CISO (Head of Information Assurance & Data Protection)
Recent News
2025-12-16
MarketScreener
2025-12-05
2025-12-05
Company data provided by crunchbase