Sales Operations Manager jobs in United States
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Acrisure · 17 hours ago

Sales Operations Manager

Auris is the payroll and HR partner for small and medium-sized businesses, acquired by Acrisure in 2025. The Sales Operations Manager will drive efficiency and scalability across the sales organization by optimizing processes and systems, partnering with sales leadership, and ensuring effective support for business objectives.

Financial ServicesInsuranceInsurTech

Responsibilities

Serve as a primary Salesforce partner for the sales organization, including reporting, process improvements, training documentation and user support
Partner with Training department and enablement programs for both inside and field sales teams to ensure process documentation, adoption and receive feedback as needed for improvement
Develop and maintain clear process documentation, playbooks, and standard operating procedures to drive consistency and scalability
Partner with Sales Leadership, Marketing, Revenue Operations, and Customer Success to align systems, processes, and handoffs
Support sales forecasting, pipeline management, territory management, and quota processes
Identify gaps, inefficiencies, and friction points in sales workflows and recommend solutions
Manage onboarding for new sales hires from a systems and process perspective
Act as a trusted advisor to sales teams by proactively identifying opportunities to improve productivity and effectiveness

Qualification

SalesforceSales OperationsSales TrainingPipeline ManagementProcess DocumentationCommunication SkillsProblem-Solving SkillsCollaboration

Required

4–7 years of experience in Sales Operations, Revenue Operations, or a related role
Strong hands-on experience with Salesforce, including configuration, reporting, and user support
Proven experience developing and delivering sales training and enablement programs
Experience supporting both inside sales and field sales teams
Solid understanding of sales methodologies, pipeline management, forecasting, and CRM best practices
Ability to work cross-functionally and influence stakeholders at multiple levels
Willingness and ability to travel up to 30% as needed
Strong process-oriented mindset with the ability to design, document, and optimize scalable sales workflows
Excellent communication and presentation skills, particularly in training and change management settings
Ability to translate business objectives into effective sales processes and system configurations
High attention to detail with a focus on data integrity and operational excellence
Strong problem-solving skills and a proactive, solution-oriented approach
Comfort managing change and driving adoption of new processes and tools
Collaborative, customer-centric mindset with a focus on improving the end-to-end customer journey

Preferred

Bachelor's degree in Business, Operations, Sales, or a related field preferred (or equivalent practical experience)
Experience with sales enablement tools (Gong, Salesforce, etc.), contract lifecycle tools, or CPQ systems is a plus

Benefits

Comprehensive medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off
Holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA)
Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave
Paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage

Company

Acrisure

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Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management.

Funding

Current Stage
Late Stage
Total Funding
$11.37B
Key Investors
Bain Capital Special SituationsAbu Dhabi Investment AuthorityBDT & MSD Partners
2025-06-06Debt Financing· $550M
2025-05-20Private Equity· $2.1B
2024-06-05Debt Financing· $1.6B

Leadership Team

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Greg Williams
Co-Founder, Chairman & CEO
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Mark Wassersug
Chief Technology Officer
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Company data provided by crunchbase