Apply on Employer Site

Cypress HCM · 11 hours ago

Instructional Designer II

United States

Contract

Remote

Mid Level

$45.35/hr - $45.35/hr

3+ years exp

Cypress HCM is seeking a highly-skilled and creative Instructional Designer to join their team. The role focuses on creating engaging and effective learning experiences for customer support teams by utilizing instructional design methodologies and learning technologies.

Human ResourcesInformation TechnologyStaffing Agency

Growth Opportunities

Responsibilities

Utilize instructional design methodologies to create engaging and interactive learning solutions, including digital learning, virtual instructor-led training (vILT), microlearning, videos, and supporting documentation

Design activities and assessments which promote hands-on and experiential learning

Collaborate with subject matter experts (SMEs) and stakeholders to gather content, review technical information, and translate complex topics into clear and concise materials

Analyze learnings needs by conducting needs assessments and audience analysis to identify learning objectives and appropriate strategies

Author, maintain, and update online courses, utilizing real-time training evaluation data to inform ongoing maintenance and design needs

Collaborate with cross-functional teams, such as product development and marketing, to align training initiatives with company goals and objectives

Design and create engaging, effective digital courses through the use of Articulate Storyline/Rise and other e-learning tools; building quizzes and interactivity; testing of courses prior to their release; maintenance and refreshing of content in existing e-learning courses

Build assessments to track learner progress and to verify job-readiness

Develop network with facilitators and learners. Intake, act upon, and track content feedback from facilitators and learners

Stay abreast of industry trends, innovations and emerging technologies in instructional design and digital learning to continually enhance the effectiveness of learning solutions

Proactively revise content as Zendesk products and internal processes evolve

Track and report on work in Asana project pages

Create and execute plans for advancing the organization’s knowledge of learning theories, digital learning and facilitation, as well as learning technologies

Qualification

Instructional DesignArticulate Storyline/RiseLearning Management SystemsAdobe Creative SuiteProject ManagementAdult Learning PrinciplesCommunicationContinuous Learning

Required

Bachelor's or Master's degree in Instructional Design, Education, or related field

A minimum of 3 years professional experience as an Instructional Designer

Excellent written and verbal communication skills, including the ability to effectively present to a wide range of audiences

Proficiency in using authoring tools, learning management systems (LMS), and multimedia software such as Adobe Creative Suite, Google Suite and Articulate Rise 360

Proficiency in utilizing virtual training delivery and facilitation tools

Understanding of adult learning principles and instructional design concepts

Strong organizational and project management skills, with the ability to manage multiple projects and meet deadlines in a fast-paced environment

Portfolio or samples of previous instructional design work showcasing a variety of learning solutions and multimedia assets

A passion for continuous learning and professional growth