First Batch Hospitality · 1 week ago
Event Manager
Washington, DC
Full-time
Onsite
Entry, Mid Level
$75K/yr - $85K/yr
2+ years expFirst Batch Hospitality creates magical experiences for guests through food, wine, and events. The Event Manager is responsible for coordinating and managing events and weddings, ensuring a positive experience for clients and guests while overseeing the event planning process.
HospitalityWine And SpiritsWinery
Hiring Manager
Afsheen Roshanali MSHRM
Responsibilities
Implement event execution procedures as per the First Batch vision and standards
Manage all aspects of the event planning process, including confirming details with vendors etc
Anticipate potential client questions, issues and conflicts and proactively troubleshoot
Proactively engage with guests to ensure a positive experience
Partner with Banquet Manager and Captain to ensure the event is executed to plan
Manage all event staff, run pre-shift meetings, to ensure the FOH staff has clear communication on their job responsibilities
Interface with back of house staff to ensure proper delivery & coordination of food service
Responsible for all BEOs, Floorplans, and other administrative documents for events
Attend weekly meetings with various departments to review details of the operations
Liaise with external vendors leading up to and throughout the event, including coordinating deliveries and pick-up
Assist with event tasting scheduling and management
Monitor staff performance and guest experience during scheduled shifts
Act as the main point of contact for private event and wedding clients immediately following booking, and throughout the planning process and during the event
Manage client relationships and respond quickly and efficiently to client questions and concerns across all forms of communication ( phone, email and in-person)
Attend quarterly tastings and assist with client questions as well as service of the event
Maximize revenue opportunities through up-selling event related enhancements
Clearly communicate details of client’s requests to colleagues in the appropriate department(s) to ensure the event is executed to the client’s expectation
Qualification
Required
Bachelor's degree, ideally in Management, Communications, or related degree from an accredited university
2-4 years of experience in event management with emphasis on weddings is strongly preferred
Must demonstrate proficient knowledge and use of computer and event software (i.e., Google Suite, Tripleseat)
Flexible schedule with all nights and weekends available
Able to independently lift up to 25lbs for an extended period of time
Must be able to walk and/or stand for 8-10 hours per day
Hand-eye coordination
Reaching, bending twisting, stooping
Pushing and Pulling
Lifting overhead
Must be able to climb stairs in venue that have multiple levels
Preferred
Knowledge of and appreciation of wine strongly preferred
Benefits
Medical, Dental, Vision Insurance
Employer covered deductible plan
15 Days of Paid Time Off
7 days of Sick & Safe Leave
3 Floating Holidays
Food and Wine Discounts at District , Chicago and Brooklyn Winery
Company
First Batch Hospitality
First Batch Hospitality specializes in urban wine making with multi-touchpoint hospitality services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
B
Brian Leventhal
Co-Founder and CEO
J
John Stires
Co-Founder
Company data provided by crunchbase