IT Service Desk Technician jobs in United States
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Primoris Services Corporation · 20 hours ago

IT Service Desk Technician

Primoris Services Corporation is an infrastructure contractor serving major firms in oil and gas, power, renewables, petrochemical, and heavy oil industries. The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and resolving related issues.

Building MaintenanceBuilding MaterialConstructionEnergyLogisticsReal Estate
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H1B Sponsor Likelynote

Responsibilities

Provide timely, knowledgeable assistance for technical inquiries, on premise and remotely
Troubleshoot system failures, debugging, and repair as well as analyze technical grievances, providing suitable solutions and/or restore required functionality
Staging, deployment, and reclamation of various technological equipment (workstations, routers, printers, etc.)
Maintaining and repairing technological equipment and peripheral devices, including software and driver configuration
Provide end user orientation and guidance for operation of new software and computer equipment
Organize and schedule routine maintenance/upgrades, working with end user timelines
Assists with IT special projects: upgrades, deployment, demobilization, server/network component management, and process improvements
Respond to emergency situations afterhours on a rotational basis
Various other duties as requested by management

Qualification

IT Technician experienceActive Directory administrationNetwork understandingComputer systems knowledgeMS Windows proficiencyInternet security knowledgeIT Technician certificationCommunication skillsProblem-solving skillsOrganizational skillsTime-management skills

Required

Associate Degree or BScs/BAs in Computer Science, engineering or relevant field
3-5 years' of proven experience as IT Technician or similar role
Thorough knowledge of computer systems and IT components
Excellent interpersonal, verbal, and written communication skills
Excellent diagnostic and problem-solving skills
Good knowledge of internet security and data privacy principles
Active Directory and Entra administration, including object and NTFS security management
Skilled in the use of MS Windows (11) and Office/M365 (Word, Excel, Outlook, PowerPoint)
Strong understanding of networks and experience with LAN/WAN networks
Ability to travel to remote locations as required
Willingness to work in conditions requiring physical exertion, including lifting up to 35lbs, kneeling/crouching, accessing hard to reach areas, and exposure to the elements
Must be able to work under pressure, to multi-task, and meet deadlines
Exceptional organizational and time-management skills

Preferred

Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Benefits

401k w/employer match
Health/Dental/Vision insurance plans
Paid time off
10 paid holidays
Stock purchase plan

Company

Primoris Services Corporation

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Primoris, through various subsidiaries, has grown to become one of the largest construction service enterprises in the United States

H1B Sponsorship

Primoris Services Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
2006-11-03IPO

Leadership Team

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Koti Vadlamudi
Chief Executive Officer
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Company data provided by crunchbase