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M/I Homes, Inc. · 6 days ago

New Home Consultant

Naperville, IL

Full-time

Onsite

Entry, Mid Level

$52K/yr - $200K/yr

2+ years exp

M/I Homes, a renowned homebuilder with over 40 years of experience, is seeking a dedicated individual to join their team as a New Home Consultant. In this role, you will guide customers through the homebuying journey, showcasing product features and ensuring customer satisfaction throughout the process.

Home ServicesReal EstateReal Estate Investment

Responsibilities

Convert visiting customers to new home communities into future homeowners

Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships

Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision

Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position

Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more

Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing

Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process

Maintain M/I Homes' brand image by monitoring community appearance and home maintenance

Qualification

Customer service experienceSales skillsCommunication skillsAdaptabilityCoachabilityComputer skillsTeamwork

Required

Minimum 2 years of customer service experience, consistently delivering standout results and creating memorable, high‑impact customer interactions

Demonstrated coachability with a growth‑oriented, feedback‑driven mindset

Ability to balance individual and collaborative teamwork

Exhibits adaptability, confidence, creativity, resiliency, Self-motivated and customer-service oriented

Strong communication including active listening, observation, negotiation, selling and organizational skills

Proficiency in computer skills and willingness to adapt to new technology

Weekend work required

Comfortable working outdoors in varying weather conditions

Must have a personal cell phone for business use and a valid driver's license

Ability to demonstrate homes with multiple levels and varying stages of development

Preferred

College degree preferred but not required. Equivalent training in sales and marketing

Benefits

Medical

Dental

Vision

Paid time off

401(k) options

And more

Company

M/I Homes, Inc.

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years and is known nationally for the M/I Difference: Whole Home Building Standards, Design, M/I Financial, and our industry leading Transferable Structural Warranty.

Founded in 1976

Columbus, Ohio, USA

1001-5000 employees